Shorty Blue

Willing to relocate: Anywhere. Authorized to work in the US for any employer.

RCA Rural Carrier Associate - United States Postal Service - Haughton, LA

(2018-04)

Delivery mail and packages to customers.

• Collaborated with internal teams to ensure timely pickup and delivery of customer shipments
• Provided exceptional customer service by addressing inquiries, resolving issues, and tracking shipment status
• Delivered packages and goods to customers in a timely and efficient manner
• Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
• Ensured the safe handling and transportation of fragile or perishable items
• Adhered to all traffic laws and regulations while operating company vehicles
• Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
• Provided excellent customer service by addressing inquiries and concerns promptly and professionally
• Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
• Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc
• Maintained cleanliness and organization of company vehicles at all times
• Followed established safety protocols for loading/unloading packages or goods from the vehicle
• Completed an average of XX deliveries per day with a XX% on-time rate
• Received multiple commendations from customers for exceptional service
• Demonstrated strong problem-solving skills when faced with unexpected road closures or traffic delays
• Assisted in warehouse operations during downtime periods as needed
• Trained new drivers on company policies, procedures, and safe driving practices
• Cultivated positive relationships with regular customers through friendly interactions

Shift Leader/Trainer - Buffalo Wild Wings - Shreveport, LA

(2010-10)

I am the communication barrier between managers and front of the house/back of the house and our guest. I also train all new kitchen employers. I am a server, cashier, runner, and any other person I need to be to help assistant in making sure my guest have a GREAT experience.

• Developed and delivered comprehensive training programs for new hires, ensuring a smooth onboarding process
• Utilized a variety of instructional methods such as presentations, demonstrations, and hands-on activities to enhance learning experience
• Maintained accurate records of employee training progress and certifications using learning management systems (LMS)
• Coached employees one-on-one to address specific skill gaps or performance issues identified during the training process
• Facilitated team-building exercises to foster collaboration among trainees from different departments or locations
• Led workshops on effective communication skills, conflict resolution, and leadership development for managers and supervisors

Package Handler - FedEx Logistics - Martinsburg, WV

(2025-12 - 2025-12)

• Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
• Collaborated with team members to optimize workflow efficiency and meet daily production goals
• Safely stored hazardous materials according to OSHA regulations and company guidelines
• Maintained a clean and organized work area to promote safety and productivity
• Leveraged knowledge of different material types (e.g., fragile items) to ensure appropriate handling techniques were used
• Demonstrated flexibility by adapting quickly to changing priorities or urgent requests from supervisors
• Maintained knowledge of safety regulations and best practices for handling hazardous materials

Business Communication/Global Communication - Business Communication/Global Communication - University of Phoenix (2009-06 - 2012-03)

General - General - C.E. Byrd High School (1997-04 - 1999-05)