Outpatient Admissions Clerk - Carolina Pines Medical Center - Hartsville, SC
(2026-01)
- Accurately complete registration in the HIS system that maintains the integrity of demographic and financial information required for clinical and billing functions
- Research and resolve registration occurrences for demographic, clinical and insurance accuracy
- Ensure that medical orders are compliant and meet government and hospital guidelines as well as clinical protocols
- Obtain insurance eligibility and benefit information from payors to provide patients with estimated responsibility for services
- Processes patient payments for account posting
- Maintain an accurate cash drawer and functions related to cash drawer reconciliation and deposit
Lunchroom Operator - Lancaster County School District - Kershaw, SC
(2025-08 - 2026-01)
- Prepare and cook items according to menus, special dietary or nutritional requirements, or numbers of portions to be served
- Maintain food records regarding use and expenditures
- Assist with inventorying supplies and equipment
- Wash cooking equipment and ensure cleanliness and functional operation of galley equipment, kitchen appliances, and work areas in conjunction with USDA and state guidelines
Patient Services Inbound Representative - Heartland Dental, Effingham Support Office - Virtual
(2022-10 - 2025-06)
- Assess patient's needs with critical judgement that ensures the appropriate resolution
- Quickly build rapport and maintain positive demeanor with patients and supported office members
- Demonstrate strong verbal and written communication skills when interacting with patients
- Exhibit sensitivity to patient health information and protect confidentiality and privacy
- Adhere to service specialized workflows for multiple offices; follow protocols, navigate quickly between multiple computer systems with duals monitors
- Promote a positive and productive environment, supporting teamwork and communication
Receptionist - Sandhills Medical Foundation - McBee, SC
(2021-12 - 2022-10)
- Effectively communicate with patients, staff, physicians, and management
- Answer phones in a courteous manner; document calls; route calls to appropriate resources
- Conduct reminder and follow-up phone calls
- Schedule patient appointments in accordance with VHA national scheduling guidelines
- Provide customers with timely and accurate information
- Maintain patient accounts: obtain, verify, and update personal and financial information
- Maintain confidentiality of patient personal and financial information to conform to HIPAA guidelines
Receptionist - Sandhills Medical Foundation - McBee, SC
(2008-01 - 2018-12)
Customer Care Specialist - Assurant - Remote
(2021-10 - 2021-11)
- Listen to customers' concerns and show empathy while resolving their issues
- Handle in-bound calls from customers by researching and resolving loan-level inquiries in hazard insurance, mortgage banking and property loss
Administrative Specialist I - Santee Wateree Mental Health - Camden, SC
(2018-01 - 2021-10)
- Greet the public; answer phones and provide accurate information to clients
- Schedule and confirm appointments
- Check-in patients; maintain accurate and up-to-date patient information
- Send no-show letters to clients (providers and nurses)
- Check-out patients; schedule follow up appointments
- Login checks/cash collected
- Read and respond to incoming emails
- Scan/import/fax documents; distribute faxes
Sales Associate / Assistant Manager - Hibbett Sports - Florence, SC
(2005-01 - 2012-12)
- Assisted store manager in overall store operations and administrative duties
- Assumed manager role in supervising staff in absence of the store manager
- Trained associates on product knowledge, selling skills, customer service and operations
- Modeled excellent sales and customer service skills
- Provided prompt, friendly customer service; resolved customer complaints
- Authorized returns, exchanges, and voids
- Operated cash register and followed cashier procedures
Long-Term Substitute Teacher - New Heights Middle School - Jefferson, SC
(2005-01 - 2006-12)
- Developed lesson plans and provided learning experiences for students
- Interacted in a cooperative and professional manner with students, parents, and school personnel
- Maintained student confidentiality in accordance with FERPA policies
- Administered and graded tests and assignment
- Ensured adequate supervision of students and the classroom environment
- Participated in parent-teacher conferences and school-related functions
