Alexis Walsh

Detail-oriented operations professional with 5+ years of experience managing high-volume scheduling, onboarding, and confidential records in fast-paced behavioral health settings. Builds reliable processes for recurring work and keeps deadlines, handoffs, and follow-ups on track as priorities shift. Comfortable with spreadsheets and AI tools. Seeking a recruiting operations role.

Outpatient Counselor - Evolve Treatment Center

(2026-08)

• Manage scheduling and documentation for a caseload of 14 clients, keeping confidential records accurate and current
• Coordinate daily with a multidisciplinary team so handoffs, priorities, and next steps stay aligned

Retail Sales Associate - Stephan's Fine Jewelry - Santa Cruz, CA

(2026-03 - 2026-08)

• Tracked about 25 custom orders and repair requests per week from intake through follow-up, without losing deadlines or details
• Kept client records and order tracking accurate in the store's database

988 Crisis Responder - Family Service Agency - Santa Cruz, CA

(2024-12 - 2026-03)

• Handled about 15 confidential calls per shift, prioritizing quickly and staying organized under pressure
• Coordinated with emergency services and community partners, documenting each contact accurately in real time

Registered Behavior Technician - ACES - Santa Cruz, CA

(2024-06 - 2024-11)

• Delivered individualized plans for 6 clients and recorded session data in real time
• Kept session logs and client records accurate and HIPAA-compliant

Psychiatric Aide Shift Supervisor - State of Montana - Boulder, MT

(2023-10 - 2024-05)

• Built and maintained the master schedule for 38 staff across 3 units, meeting state-mandated staffing ratios
• Audited personnel and patient records for compliance with state policy, catching and correcting documentation errors

Life Skills Trainer Team Lead - Liberty Place Inc. - Belgrade, MT

(2021-04 - 2023-08)

• Developed and optimized weekly schedules across 3 shifts, adjusting quickly for call-outs and coverage gaps
• Onboarded and trained 5 new team members through orientation, shadowing, and policy guidance

Associate - Psychology - Cabrillo College (2027)