Alexis Walsh

Outpatient Counselor - Evolve Treatment Center

(2026-08)

Manage scheduling and documentation for a caseload of 14 clients, keeping confidential records accurate and current
Coordinate daily with a multidisciplinary team so handoffs, priorities, and next steps stay aligned

Retail Sales Associate - Stephan's Fine Jewelry - Santa Cruz, CA

(2026-03 - 2026-08)

Tracked about 25 custom orders and repair requests per week from intake through follow-up, without losing deadlines or details
Kept client records and order tracking accurate in the store's database

988 Crisis Responder - Family Service Agency - Santa Cruz, CA

(2024-12 - 2026-03)

Handled about 15 confidential calls per shift, prioritizing quickly and staying organized under pressure
Coordinated with emergency services and community partners, documenting each contact accurately in real time

Registered Behavior Technician - ACES - Santa Cruz, CA

(2024-06 - 2024-11)

Delivered individualized plans for 6 clients and recorded session data in real time
Kept session logs and client records accurate and HIPAA-compliant

Psychiatric Aide Shift Supervisor - State of Montana - Boulder, MT

(2023-10 - 2024-05)

Built and maintained the master schedule for 38 staff across 3 units, meeting state-mandated staffing ratios
Audited personnel and patient records for compliance with state policy, catching and correcting documentation errors

Life Skills Trainer Team Lead - Liberty Place Inc. - Belgrade, MT

(2021-04 - 2023-08)

Developed and optimized weekly schedules across 3 shifts, adjusting quickly for call-outs and coverage gaps
Onboarded and trained 5 new team members through orientation, shadowing, and policy guidance

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