Sofia Perez

Motivated nursing student with a 4.0 GPA and healthcare experience as a pharmacy technician, combined with strong customer service and administrative experience. Skilled in patient interaction, confidential information handling, pharmacy workflow, documentation, and team support. Seeking an entry-level hospital position to contribute dependable service while continuing to build clinical knowledge and experience in patient-centered care.

Office Clerk / Dispatcher at Lisbon Cleaning Inc. (2025-08 – Present)

• Manage daily office operations, including phone calls, scheduling, client inquiries, and service documentation.
• Coordinate staff schedules and dispatch crews to job sites while responding professionally to last-minute changes.
• Maintain accurate records, invoices, files, and other business documentation.
• Assist with billing, payments, data entry, and administrative problem-solving.
• Help ensure shifts are fully staffed and office workflows remain organized and efficient.

Shift Leader / Pharmacy Technician at Walgreens (2024-08 – 2025-08)

• Supported pharmacy operations through prescription processing, data entry, medication preparation, and accurate transaction handling.
• Assisted patients at the pharmacy counter while maintaining respectful, confidential communication.
• Processed insurance claims and prescription transactions accurately.
• Followed pharmacy laws, safety procedures, and HIPAA requirements while protecting patient information.
• Supervised daily store operations, supported team members, and resolved customer concerns professionally.
• Completed opening and closing procedures, cash handling, inventory, stocking, and organization duties.

Cashier / Customer Service / Sales Associate / Stocker at Kids Outlet (2022-06 – 2024-08)

• Provided friendly, efficient customer service and assisted customers with questions and purchases.
• Processed cash and card transactions accurately and maintained balanced cash drawers.
• Maintained clean, organized work areas and completed opening and closing responsibilities.
• Stocked merchandise and maintained organized, fully stocked sales areas.

Nursing Studies – Union County College (2025-09)