E Mujokoto

Nursing student with a B.S. in Pre-Med Biology and hands-on healthcare experience across clinical laboratory, phlebotomy, pharmacy, behavioral health administration, and medical office operations. Skilled in patient communication, specimen collection, Epic/Cerner, HIPAA-compliant documentation, scheduling, and interdisciplinary coordination. Brings a strong clinical science foundation, proven leadership experience, and a patient-centered approach to fast-paced healthcare environments.

Office Manager - Maryland Health Services - Nottingham, MD

(2025)

• Helped design and implement core administrative systems and workflows supporting billing, scheduling, medical records, procurement, and office logistics.
• Partnered with leadership to evaluate and implement EMR, billing, and scheduling software aligned with organizational needs.
• Supervise, mentor, and evaluate administrative team members; support recruiting, onboarding, and training for administrative and clinical support staff.
• Maintain compliance with HIPAA, COMAR, and CARF requirements and support documentation readiness for audits and licensure inspections.
• Serve as a primary point of contact for patients, families, and providers while coordinating patient flow and front-office communication.
• Collaborate with executive leadership on strategic goals, budgets, growth planning, and cross-functional operational needs.
• Act as liaison between administrative and clinical teams to strengthen communication and day-to-day workflow.

Administrative Assistant - Aspire Wellness Center

(2024-01 - 2025-03)

• Managed client scheduling, phone coverage, voicemail triage, medication request intake, and provider communication in a HIPAA-compliant setting.
• Filled approximately 80% of cancelled or available appointments for assigned points of contact, helping reduce schedule gaps.
• Assisted clients with special circumstances and routed time-sensitive information to the appropriate providers.
• Used Microsoft Outlook, Word, Excel, and Teams to support daily administrative operations and staff communication.

Clinical Lab Assistant - University of Maryland Medical Center

(2022-09 - 2023-03)

• Recorded and verified laboratory information in Cerner and Epic and monitored accessioning for incoming specimens.
• Processed test requisitions, prioritized STAT testing, and communicated urgent results or workflow needs to providers.
• Handled, routed, and maintained integrity of clinical specimens according to established procedures.
• Coordinated shift handoffs to identify outstanding tasks and support continuity of laboratory operations.

Pharmacy Technician - Rite Aid Pharmacy

(2022-05 - 2024-01)

• Supported pharmacists in a high-volume prescription environment while maintaining patient confidentiality and HIPAA standards.
• Entered prescription information into pharmacy record systems and assisted patients with service and support needs.
• Managed medication inventory, removed expired or damaged products, and resolved inventory discrepancies.

Phlebotomist - All Medical Personnel

(2021-05 - 2021-08)

• Collected blood specimens through venipuncture and capillary puncture while following patient-identification and specimen-handling procedures.
• Verified collection orders, communicated discrepancies to nursing staff, and ensured timely transport of clinical specimens.

Phlebotomist - Progressive Phlebotomy Services

(2018-10 - 2020-08)

• Performed venipuncture and capillary collections using syringes, butterfly needles, and straight needles.
• Labeled, stored, and transported specimens accurately and maintained a fully stocked phlebotomy cart and work station.

Registered Nursing Program - Nursing - Harford Community College (2026)

Bachelor of Science - Pre-Med Biology; Minor: Molecular Biology, Biochemistry & Bioinformatics; Concentration: Cellular & Molecular Biology - Towson University (2023)

Associate Degree - General Studies (Science) - Community College of Baltimore County - Essex (2021)