Supply Chain Manager at SAMSUNG ELECTRONICS AMERICA (2019-09 – Present)
- Collaborate with PM, Sales, and Operations to adjust forecast according to new product launches, promotions, and other events impacting demand.
- Integrate with cross-functional teams to optimize logistics and supply chain operations.
- Lead forecasts sell through for multiple accounts using statistical and event-driven analysis.
- Analyze KPIs to identify areas for improvement and implementing corrective actions.
- Track weekly orders received by customers and manage customer orders to make sure they meet time of delivery.
Order Management Specialist I at SAMSUNG ELECTRONICS AMERICA (2016-11 – 2019-08)
- Currently managing order-related processes for Samsung region/customers, for example: order entry, order and delivery management, pricing maintenance, return processing, and adjustments.
- Presently assist the department in customer service such as providing resolutions, addressing escalations, and building & maintaining rapport with customers and supply chain.
Supply Chain Forecast Analyst at SAMSUNG ELECTRONICS AMERICA (2015-04 – 2016-11)
- Managed account level master data and product life cycle information in global supply chain.
- Provided KPI and Ad-Hoc reports to the entire department for TV and AV category.
Operations Manager at IMAN Cosmetics (2013-11 – 2014-06)
- Supported sales and the operations planning process by analyzing the market and developing production plans to meet our sales demand and also met retailer deadlines.
- Ensured that suppliers met with retailers (Walmart and Walgreens) on the due date.
Inventory Coordinator at TARTE Cosmetics (2013-02 – 2013-09)
- Oversaw the movement, distribution and storage of materials into different suppliers.
- Coordinated assemblies with our 3PL facility for QVC and retailers (Ulta and Sephora).
Inventory Management Analyst at HUDSON GROUP (2011-09 – 2013-02)
- Supported the Merchandising Department, and entered purchase orders.
Supply Chain Analyst / Order Administrator at NATUREX (2008-09 – 2011-08)
- Functioned as a liaison between the companies, production plants, distribution facilities, and the Sales.
