Soraya Call
Luxury Beauty & Client Experience Specialist with 5+ years of experience in prestige beauty retail / Early Childhood Education Teacher
About
Delivered bespoke skincare consultations and luxury facial rituals tailored to individual client needs. Cultivated repeat and VIP clientele through personalized follow-up and CRM engagement. Coordinated elevated in-store events to enhance brand presence and client acquisition.
Experience
Beauty Counter Manager & Brand Ambassador, Guerlain - Neiman Marcus - Fort Worth, TX
(2023-01 - 2025-12)
- Delivered bespoke skincare consultations and luxury facial rituals tailored to individual client needs.
- Cultivated repeat and VIP clientele through personalized follow-up and CRM engagement.
- Coordinated elevated in-store events to enhance brand presence and client acquisition.
- Collaborated across prestige brands including Chanel, La Mer, Sisley and YSL to elevate the overall beauty environment.
- Maintained impeccable boutique standards aligned with luxury expectations.
Brand Ambassador - LVMH – Christian Dior - Madrid, Spain
(2016-01 - 2021-12)
- Represented Dior across fragrance, skincare and makeup with strong brand storytelling.
- Achieved consistent sales performance through relationship-driven client strategy.
- Supported product launches and seasonal activations in high-traffic luxury environments.
Early Childhood Education Teacher - Escuela Infantil Juan Sin Miedo - Madrid, Spain
(2014-01 - 2015-12)
- Supported classroom instruction for children aged 4–5 years, implementing structured early learning activities focused on literacy, motor skills, and social development.
- Fostered a safe and structured environment aligned with early childhood development standards.
- Maintained consistent communication with families regarding daily progress and well-being.
Education
B.A. - Early Childhood Education - University of Alcalá de Henares
Intensive English Program - TCU
Digital Marketing Specialization - Vogue College of Fashion


