Souleymane Barry

Detail-oriented IT student with experience supporting students and staff with everyday computer and software issues. Strong in Windows and iOS troubleshooting, customer service, and clear communication. Seeking an entry-level IT support or technology role to gain real-world experience.

IT SUPPORT ASSISTANT - Central Washington University - Lynnwood, WA

(2025-09)

• Provided front-line technical support to students and staff
• Troubleshot basic Windows and iOS hardware and software issues
• Assisted with password resets, account access, and system setup
• Explained technical solutions clearly and patiently

STUDENT IT SUPPORT TECHNICIAN - North Seattle College - Seattle, WA

(2021-09 - 2022-12)

• Helped students and staff with everyday computer and software problems
• Assisted with software installation and updates
• Supported email, login, and application issues
• Used Microsoft Word, Excel, and Outlook daily

Bachelor of Science - Information Technology & Administrative Management - Central Washington University (2027-03)

Associate of Science - Computer Science - North Seattle College (2023-06)