Soup Nana

Claire is a results-oriented and customer-focused professional with a strong track record in providing exceptional service and creating positive experiences! Skilled in maintaining clean and organized work areas while promoting efficiency and team safety. Possesses excellent communication and problem-solving abilities, adept at addressing customer complaints in a polite and professional manner.

Claire has demonstrated an expertise in operating cash registers, processing payments, and handling inventory management tasks. They have proven a very strong ability to build cooperative relationships with coworkers and managers, often making life-long friends in any position given. Well-versed in product knowledge and effectively assisting customers in selecting the best merchandise to meet their needs.

Displays a keen eye for detail and quality in product presentation and decoration. Committed to delivering energetic and personalized service, fostering strong rapport with customers, and consistently exceeding expectations.

Supervisor/Assistant Lead Supervisor - Brooker's Founding Flavors - Vineyard

(2023-08)

• Handled customer questions, concerns, and orders with a patient and understanding attitude, both in person and over the phone
• Interacted with employees, meeting their needs and requests, working to create the most positive work environment possible
• Worked with CEOs on photography projects, positioning, crafting, and editing photos for websites
• Created original flavor tag designs with handmade artwork
• Organized and handled stock, ensuring proper inventory at all times
• Managed the general orderliness of day to day tasks
• Made a fun and engaging experience for customers
• Organized meetings, keeping track of employee attendance as well as going over monthly agenda, questions, and concerns
• Built and decorated cakes
• Handled shipping orders

Team Member - Süss Cookie Company - Midway

(2021-12 - 2022-12)

• Measured ingredients for doughs, keeping track of multiple recipes at a time
• Developed cooperative relationships with coworkers and managers
• Assisted with inventory management and stocking
• Handled local and national shipping orders, assisting in the packaging and labeling
• Ran the till and the front counter, greeting customers and taking cash payments with exceptional service and detailed attention
• Engaged in friendly conversation to understand customer needs
• Ensured product quality through baking and decoration

Host, Performer - Heber Valley Railroad - Heber City

(2017-11 - 2021-08)

• Built personal relationships with guests to promote positive experiences
• Provided information and education about attractions and special features
• Communicated professionally and addressed customer concerns
• Resolved customer issues effectively using communication and problem-solving skills
• Established positive interactions through fun and engaging conversation
• Stayed in character while interacting with customers
• Entertained with music and created an engaging and interesting experience for each train occupant
• Interacted with audiences of all ages, adjusting character accordingly
• Ensured both a fun and safe experience by relaying safety instructions over the microphone

Philosophy and Art and Design - Utah Valley University (2023-01)

Diploma - Wasatch High School (2017-08 - 2021-05)