Sriya Vemula

Dynamics 365 Developer with 5+ years of hands-on experience designing, developing, and implementing customizations, plugins, workflows, and integrations within Microsoft Dynamics 365. Skilled in entity creation, form design, business rules, and automated processes, with proficiency in Power Platform (Power Apps, Power Automate, Dataverse), JavaScript, C#, and .NET development, and hands-on exposure to Copilot Studio for early-stage AI prototyping. Experienced integrating Dynamics 365 with enterprise systems via APIs, web services, and middleware (Azure Logic Apps, Power Automate), and partnering with business analysts and stakeholders to translate requirements into technical specifications.

Microsoft Dynamics Engineer at BlackRock (2026-03 – Present)

• Configured Dynamics 365 Sales and Customer Service modules, improving case resolution speed by 15%.
• Built Power Apps and Power Automate solutions automating manual workflows, cutting processing time 25%.
• Explored Copilot Studio to prototype a virtual agent within Dynamics 365 Customer Service for routine case handling.
• Integrated Dynamics 365 with Azure and Power BI via REST (Representational State Transfer) APIs, enabling real-time reporting for 50+ users.
• Partnered with business analysts and stakeholders to translate requirements into technical specifications for Dynamics 365 solutions.

Power Platform / Dynamics 365 Developer at Landis+Gyr Technology, Inc. (2024-01 – 2026-03)

• Designed model-driven Power Apps and Canvas Apps on Dataverse, supporting 300+ daily active users.
• Implemented Power Pages portals with role-based security and web roles, enabling access for 1,000+ external users.
• Developed Power Automate cloud flows for approvals and integrations, cutting manual processing time by 30%.
• Conducted unit testing and supported user acceptance testing (UAT) for Power Platform customizations across 10+ releases.
• Partnered with business stakeholders and analysts to translate requirements into scalable Power Platform solutions, reducing rework 20%.

Microsoft Dynamics 365 Developer at Hexaware Technologies (2019-07 – 2022-11)

• Developed Power Apps for Customer Relationship Management (CRM)-based business processes, supporting 200+ internal users across 3 departments.
• Customized Dynamics 365 CRM entities, forms, and dashboards, reducing data entry errors by 20%.
• Designed Power Automate workflows automating CRM operations, saving 10+ hours weekly for business teams.
• Authored technical documentation for Dynamics 365 customizations, ensuring alignment with Microsoft best practices and security standards.
• Facilitated Agile ceremonies and user story refinement, aligning delivery with business stakeholder priorities.

Master's in Information Technology Management – Webster University, Texas (2022-12 – 2024-01)