Madhava A

Power Platform Developer with 5+ years of experience designing and delivering business process automation solutions using Power Apps, Power Automate, and Azure Logic Apps. Skilled at gathering requirements from cross-functional stakeholders and translating them into low-code workflows integrated with Dataverse, SharePoint, and Azure services. Demonstrated success reducing manual operations and stabilizing production environments through scalable, governed automation.

Fabrics Analytics Engineer - Murphy USA - Remote, USA

(2025-05)

• Delivered end-to-end business process automation solutions with Dynamics 365 and Power Platform across Dev/Test/UAT/Prod, owning design, build (plugins/flows) and deployments, keeping CRM stable for Sales/CS teams and reducing reliance on external vendors to lower recurring delivery and support costs for U.S. business teams.
• Designed and customized Model-Driven Apps using Dataverse, security roles, business rules, JavaScript, and C# plugins, reducing manual CRM handling and cutting daily operational effort for 2 support resources.
• Built and maintained Azure Logic Apps integrations using Logic Apps, Service Bus, and Azure Functions to streamline cross-system data flows, reducing data inconsistencies and lowering production support escalations by 40%.
• Stabilized Azure Logic Apps integrations by quickly isolating connector/auth and payload failures in run history and implementing retries/error handling, reducing production sync incidents.
• Automated approvals, notifications, and cross-system data synchronization using Power Automate, Azure Logic Apps, and Python scripting, saving 12 hours per week of manual and recurring follow-ups across operations teams.
• Provided production support for live Dynamics 365 environments, maintaining SLA compliance and preventing downtime for business-critical CRM systems used by sales and customer service teams.
• Authored standardized FDD/TDD and solution design documentation, improving knowledge transfer, reducing new hire onboarding time by 25%, and supporting long-term platform maintainability and governed scalability.
• Built Copilot Studio agents leveraging Microsoft 365 authenticated knowledge sources (SharePoint, Dataverse) and connector to answer user questions and execute approved actions, partnered with admins on governance and rollout.
• Advised business and IT stakeholders on Power Platform governance and Copilot readiness, preventing uncontrolled automation growth and avoiding future licensing, compliance, and data-exposure risks.

Power Platform Solutions Engineer - M&T Bank - Remote, USA

(2024-03 - 2025-05)

• Delivered Dynamics 365/Dataverse solutions for global stakeholders, including hospitality domain clients, aligning multi-region requirements and standardizing business processes across teams.
• Tuned Dynamics 365 performance using SQL Profiler and Application Insights, cutting slow-running queries by 30% and improving application responsiveness during peak business hours.
• Led enterprise migration from Dynamics 365 Classic Interface to Unified Client Interface (UCI), reducing UI-related support tickets by 35% and improving adoption across global user groups.
• Implemented Power Platform ALM using managed solutions and Azure DevOps pipelines, reducing deployment-related failures and minimizing release rollbacks by 30% across Dev/Test/Prod environments.
• Implemented Business Process Flows, custom plugins, workflows, JavaScript extensions, unit test documentation and decision tables, reducing regression defects by 25% and lowering QA and post-release support effort.
• Built SSRS and Power BI reports for multilingual regions, eliminating manual report preparation and saving leadership teams several hours per reporting cycle.
• Enforced Power Platform governance using DLP policies, environment strategy, and configured security roles and role-based UI controls to reduce data exposure risk and control connector usage, preventing unauthorized data access, compliance and audit risk.

Power Platform Analytics Engineer - TCS - Hyderabad, India

(2021-01 - 2023-12)

• Architected end-to-end CE-to-F&O integrations using Azure Functions, Logic Apps, and Service Bus synchronizing Sales Orders, Procurement, and financial records in real time, eliminating manual reconciliation across finance-critical workflows and reducing cross-system data errors.
• Implemented Business Process Flows, custom plugins, workflows, JavaScript extensions, unit test documentation and decision tables, reducing regression defects by 25% and lowering QA and post-release support effort.
• Developed and exposed custom APIs and connectors for integrating Dynamics 365 modules with third-party systems.
• Configured F&O Cost Center and period-close data flows to align CRM pipeline data with financial reporting structures giving finance teams real-time visibility into projected costs, revenue, and cost attribution during reporting cycles.
• Collaborated cross-functionally with finance stakeholders and offshore delivery teams to align integration design with both technical constraints and business reporting requirements, accelerating sprint delivery with minimal rework.

Master's - Data Intelligence - University of Bridgeport (2024-01 - 2025-05)

Bachelor's - Kakatiya Institute of Technology and Sciences (2018-05 - 2021-05)