Stacey Duke
Owner / Sole Proprietor
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About
Administrative and medical billing professional with 12 years of experience in medical billing, insurance verification, accounts receivable, data entry, and healthcare office operations. Experienced in high-volume workflows, team training, customer service, insurance network coordination, and accurate record management. Additional business ownership experience includes estimating, purchasing, scheduling, customer relations, and project completion.
Experience
Owner / Sole Proprietor at DUKE INTERIOR PAINTING (2023 – 2026)
- Owned and operated a residential/commercial painting business serving homes, businesses, restaurants, and Airbnb properties.
- Prepared customer estimates, coordinated project schedules, purchased materials, and managed project costs.
- Managed projects from estimate through completion while meeting deadlines and customer expectations.
- Built repeat-customer and property-professional relationships while overseeing daily business operations.
Catering Coordinator / Operations Support at JOHNNY BRUSCO'S NEW YORK STYLE PIZZA (2023 – 2023)
- Supported operations at Johnson City and Bristol locations, including an ownership transition.
- Coordinated catering orders from preparation through delivery and on-site setup.
- Communicated with customers and local businesses to coordinate catering needs and promote services.
Office Administrator / Billing Coordinator / Accessioning Team Lead at VISTALINK LAB (2020 – 2023)
- Managed administrative and billing responsibilities in a fast-paced laboratory.
- Coordinated billing, maintained accurate documentation, and handled time-sensitive information.
- Led accessioning workflow and trained team members on department procedures.
- Assisted with office administration and coordination between departments.
Medical Biller / Accessioner at INTEGRALABS (2012 – 2020)
- Performed medical billing, insurance verification, and laboratory accessioning duties.
- Verified insurance information and maintained accurate patient and billing records with confidentiality.
- Processed billing information, trained new employees, and supported high-volume deadline-driven workflows.
- Researched and filed contracts for health-insurance network participation and organized related documentation.
Education
Certificate in Medical Billing & Coding – National College of Business & Technology
