Stacey Zizza

To obtain a position as a managing leader as a cosmetologist educator in an innovative, ever-changing beauty business to utilize education, qualifications, and experience to promote revenue sales and to highlight the ever-changing advantages. A positive, self-motivated, reliable, experienced person who will bring exceptional growth to the company.

Case Manager, Litigation Paralegal, Closer, Arbitration and Settlements - Lemon Law Group Partners PLC - Remote

(2024-03)

• Prepare and manage over 65 claim files pursuant to the lemon law in various states, including Louisiana, Arizona, Delaware, South Carolina, and Illinois
• E-file and prepare all documents relating to the Federal Lemon Law and warranty cases
• Discuss the case file with clients and process it
• Prepare all documents regarding motions, discovery, depositions, and trial procedures
• Call and research various courts on filing
• Prepare and settle cases depending on the factors of the contracts and repair orders
• Discuss case matters with clients and attorneys in moving forward with filing a lawsuit, mediation, and arbitration
• Prepare all documents for filing in all stages of litigation in District or Federal Court
• Prepare the notary on settlement documents and releases
• Explain the settlement amount to clients and what is expected moving forward
• Follow all laws regarding the contracts of the purchase and sale agreement and arbitration
• Follow compliance regarding the termination of cases

Senior Litigation Paralegal/Scrum Master I, Executive Assistant - Chakalos & Associates - Wakefield, MA

(2021-12)

Senior Litigation Paralegal/ Executive Assistant for an Attorney and Owner in a Law firm.

• Prepared all correspondences and complaints in the initial process of filing a lawsuit
• Prepared 40 files of litigation process
• Handled Insurance BI and PIP; Working with Pip adjuster and pip logs, Medicals, lost wages
• Filed Lawsuits; Chapter 93A preparing all civil complaints in district and Superior court
• Prepared civil action dockets in files
• Coordinated Sheriff services and summons
• Managed all discovery process in litigation
• Prepared deposition documents
• Spoke with clients in answering discovery
• Scrum files and Scrum work of other employees work
• Managed Attorney calendar docketing and scheduling
• Researched cases and medical bill, and records
• Prepared Stipulation of Dismissal
• Prepared affidavits, subpoenas
• Prepared Arbitration and Mediation Memorandums
• E-Filed documents into case file
• Settled various cases with insurance companies
• Reviewed and prepared cases for trial
• Attended Court with Attorney for trials
• Prepared checks and releases of settlements
• Handled attorney and Owner business day to day functions, in various matters in support of law firm business and personal
• Set up team meetings to scrum and prepare agile systems for files, trials, team and computer systems

Managing Salon Stylist - P & S Salons - Elderly Community, MA

(2019 - 2021)

Managing salon stylist at several P & S salon locations in MA.

• Open-closed salon
• Order retail inventory
• Input clients and updated clients in the ISO system
• Serviced the elderly community

Senior Litigation Paralegal and Office Manager - Law office Attorney Edward Holzberg - Danvers, MA

(2018-11 - 2020-01)

All aspects in personal injury litigation.

• Met with clients, open files to closing on each matter and document of the case
• Handled Intake phone call meetings
• Calendar reminders for upcoming meetings and court hearings and client's messages

Salon Manager and Educator - Advantage Hair - Boston, MA

(2015 - 2018)

All knowledge in managing and education of the salon.

• Web design and online store sales
• Booking clients and treatments
• Serviced all clients of their beauty needs
• Managed employees in human resources
• Developed employee handbooks for managers and staff
• Reviewed product lines and taught classes to sales associates and staff

Managing Educator and Stylist - Niki's South Street Salon - Boston, MA

(2012 - 2015)

All aspects in running a salon and education of salon.

• Promoted driven sales in new business and retail sales
• Educated salon stylist
• Hired and fired employee staff
• Constructed daily tasks for employees and managers in staffing and sales
• Trained staff on sales and products

Educator and Stylist - Dellaria Salon - Boston, MA

(2009 - 2012)

Educator and stylist for a prestigious salon.

• Promoted business revenue, product sales and daily tasks
• Key opener and closer to store

Educator and Assistant Director - New England Hair Academy, Empire Beauty Schools - Malden, MA - Boston, MA

(2002 - 2002)

Educator and assistant director for students in an established beauty school.

• Educated students in the classroom and in clinics regarding all aspects of the beauty industry, including the MA state licensing board
• Directed business developments for up and coming stylists
• Prepared students for MA state cosmetology licenses and procedures

Manager, Educator and Stylist - Salon Fascino - Boston, MA

(2000 - 2004)

Manager, educator and stylist for a prestigious salon in Boston.

• Inventory intake, client intake and sales
• Generated business through marketing and driven retail sales
• Developed a system inventory tracking orders and products

Owner - Unique Touches Day Spa - Malden, MA

(1999 - 2001)

All aspects in creating a successful new business.

• Owner and entrepreneur of a salon and day spa
• Managed, educated, and directed all aspects in business development in operating day to day hair salon business
• Marketing, hiring employees, managing, educating
• All dealings of business, and managing employees, and staff in generating new business

Assistant Manager - Great Cuts - Revere, MA

(1997 - 1999)

Manager and educated stylist and staff on hair cutting techniques, and product sales.

• Inventory of products
• Key holder and account of draw balance
• Head stylist on lice control and cleanliness
• Demonstrated and attended meetings on sale goals on products and sales

Associate's Degree - Legal Studies/ Paralegal Certificate/ Business Certificate - Newbury College Boston (2002)

Associate's Degree - Liberal Arts/ Legal, Business Law, and Paralegal Studies - Middlesex Community College (1997)

High School Diploma - Cosmetology - Northeast Metropolitan Vocational Technical High School (1996)