Stacy Concannon

FOIA and Privacy Act professional supporting complex Freedom of Information Act (FOIA) and Privacy Act operations for the U.S. Department of State. Experienced across the full FOIA lifecycle, including intake, records searches, document review, redaction, consultations, referrals, production, and release.

Leverages AI-assisted review technologies, quantitative and qualitative analysis, and workflow optimization strategies to improve records processing outcomes and support data-driven decision making. Experienced collaborating with technical teams, evaluating AI-generated outputs, developing SOPs and job aids, and providing operational feedback to leadership to improve data quality, matching accuracy, and workflow effectiveness. Experienced providing operational feedback on AI-generated outputs, similarity matching analytics, and data quality issues to support workflow improvements and technology adoption.

FOIA & AI Workflow Analyst - Koniag Government Services - Supporting U.S. Department of State

(2023-08)

• Manage more than 120 active FOIA and Privacy Act requests, overseeing all phases of processing from intake through final production and release.
• Utilize Department of State AI tools to support records searches, bureau tasking, request analysis, and identification of duplicate or substantially similar requests.
• Partner with data contractors developing AI-assisted FOIA solutions by evaluating more than 11,000 AI-generated similarity matches, identifying approximately 700 valid parent-child relationships, and providing feedback that improved matching accuracy and reduced false positives.
• Analyze AI-generated similarity scores, records search recommendations, and workflow reports to identify discrepancies, improve data quality, and support backlog reduction initiatives.
• Provide operational feedback to government leadership and technical teams regarding AI-generated outputs, data discrepancies, and opportunities to improve matching accuracy.
• Evaluate AI-generated outputs and provide user-focused feedback that improves model effectiveness, workflow efficiency, and adoption.
• Apply quantitative and qualitative analysis techniques to identify workflow trends, bottlenecks, and process improvement opportunities.
• Develop SOPs, job aids, and process documentation supporting AI-assisted workflows and backlog reduction efforts.
• Review and analyze large volumes of electronically stored information, including email records, attachments, and complex document collections in support of FOIA processing requirements.
• Closed 241 FOIA cases while maintaining compliance with statutory requirements and quality standards.
• Processed and entered more than 1,000 incoming FOIA requests during a large-scale intake initiative supporting agency operations.
• Train and mentor analysts on FOIA procedures, records review methodologies, and technology-enabled workflows.

Healthcare/Patient Specialist - Department of the Navy

(2019-07 - 2023-08)

• Managed sensitive electronic records and databases in compliance with federal regulations and privacy requirements.
• Conducted quantitative analysis and reporting within healthcare information systems.
• Delivered technical training and guidance on documentation procedures, system usage, and data management processes.
• Participated in process improvement initiatives and served as a technical advisor supporting operational effectiveness.

Healthcare Specialist - Rusk & Thornton LLC

(2011-08 - 2019-07)

• Managed patient records, documentation, and compliance requirements within electronic records systems.
• Educated patients on treatment plans and preventive healthcare practices.
• Collaborated with multidisciplinary teams to improve operational efficiency and patient outcomes.

Associate Degree - Cybersecurity - Trident Technical College (2024)

Bachelor of Applied Science - Ferris State University (2010)