Stephanie Dyer

Detail-oriented administrative and sales professional with experience in customer service, inventory management, bookkeeping, and marketing. Proficient in QuickBooks, Microsoft Office Suite, Excel, and Google Workspace. Strong organizational skills with the ability to manage multiple priorities while providing excellent customer service.

Background in the equine industry with experience building client relationships and supporting business growth.

Sales & Marketing Representative - Tice Farms - Elmer, NJ

(2023-10 - 2026-06)

• Maintain accurate financial records by entering expenses, invoices, and sales data into QuickBooks.
• Established and helped grow the farm's retail feed store, developing a loyal customer base for feed, hay, bedding, and related products.
• Monitor inventory levels, place purchase orders, and ensure products remain adequately stocked.
• Collaborate with the social media manager to support marketing campaigns, analyze sales trends, and promote business growth.
• Provide knowledgeable customer service while assisting clients with product recommendations and purchases.

Customer Service Representative / Secretary - The Flower Shoppe - Vineland, NJ

(2020-02 - 2023-10)

• Processed customer orders for everyday arrangements and special events, ensuring accuracy and timely delivery.
• Scheduled deliveries and coordinated logistics for weddings, funerals, and other events.
• Managed daily inventory, monitored stock levels, and placed orders with suppliers.
• Assisted with billing, payment processing, and administrative office duties.
• Delivered exceptional customer service by resolving questions and ensuring customer satisfaction.

Dispensing Technician - Wedgewood Pharmacy - Swedesboro, NJ

(2019-05 - 2019-08)

• Prepared prescription medications for shipment while maintaining accuracy and efficiency.
• Followed established procedures to ensure quality control and compliance with company standards.
• Assisted in maintaining an organized and productive work environment.

Equine Science Coursework - Rowan College of South Jersey (2018-09 - 2019-05)