Stephanie Harper

Bringing forth a motivated attitude and a variety of powerful skills. Committed to utilizing my skills to further the mission of a company.

Dedicated Customer Service

Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems.

Excellent time management skills combined with a superior knowledge of the customer service industry. Strong organizational abilities with proven successes managing multiple academic projects and volunteering events. Client-care oriented, bringing forth a compassionate and friendly attitude.

A strong leader who works well under pressure and exudes positivity. Adept in making key decisions and working with other professionals to achieve goals and solve problems. Experienced and self-motivated Office Secretary with twenty+ years of legal experience.

Judge's Assistant - Superior Courts of Judges/Southwestern Judicial Circuit - Americus GA

(2017-01 - 2026-05)

• Worked well independently and on a team to solve problems.
• Served as a friendly, hardworking, and punctual employee.
• Organized and prioritized work to complete assignments in a timely, efficient manner.
• Worked in accordance with company values to achieve future goals.
• Scheduled hearings, bench trials, and habeas cases for the judge and calendared them.
• Filed documents electronically.
• Worked in a 6 county circuit. Dealt with each county clerk on a daily basis.
• Assisted in Accountability Court.
• Wrote correspondence for the judge to go to the attorneys, district attorneys, public defenders, and other court personnel.

Legal Assistant - Brown & Scoccimaro - Albany GA

(2011-02 - 2016-12)

• Met with clients and got their information about their automobile accident.
• Order medical records from the providers that the clients provided.
• Contacted the insurance companies to file claims for the clients.
• Got the clients a rental car and also worked on the property damage claim.
• When medical records were received, wrote a synopsis of the medical records that involved the clients injuries from the accident and also how the accident affected their lives. Submitted the synopsis/demand letter to the insurance company.
• Negotiated with the insurance company to get the best settlement for the clients.
• Answered the phone and gave status updates to the clients.
• Worked with the medical insurance to reduce the amount they paid for the medical bills due to the accident. Also, worked with medical providers to reduce their medical bills.
• Scheduled the clients an appointment to meet with the attorney to go over the settlement figures.

Legal Assistant - Westmoreland, Patterson, Moseley, & Hinson - Albany GA

(2000-11 - 2009-08)

• Met with the clients to get there information for their SSA claim.
• Sent out appointment letters to the clients to meet with the attorney.
• Ordered medical records.
• Sent out status letters.
• Answered phones and gave status updates.
• Sent the medical records the Social Security Administration once received.
• Summarized the medical records for the attorney to have in the hearing.
• Took payments and made deposits for the firm.

High school Diploma - Westover High school (1992-09 - 1994-05)