Interpreter at Family HealthCare (2026 – Present)
- Provided English-Spanish interpretation at 100+ medical appointments across Sanford Health, Essentia Health, Family HealthCare, WIC, and other community locations.
- Helped patients and providers communicate clearly during appointments while maintaining confidentiality and cultural sensitivity.
- Worked across different clinics, specialties, and appointment types, adapting quickly to new settings and medical terminology.
Administrative Office Assistant at Pediatric Therapy Partners / Sevita (2025 – 2026)
- Served as an initial point of contact for prospective patient families, answering questions and helping parents begin the intake process.
- Assisted 70+ prospective families with initial inquiries and intake steps toward establishing care.
- Supported daily front-office operations, including patient check-in, scheduling, paperwork, family questions, office organization, and supply restocking.
- Used Raintree practice-management software for scheduling, patient information, and administrative workflows.
- Worked closely with families, therapists, and staff while handling sensitive patient information professionally and confidentially.
Information Specialist at NDSU Office of Admissions (2017-06 – 2017-09)
- Updated and maintained more than 3,000 prospective-student records in Hobsons CRM with strong attention to accuracy.
- Coordinated admissions communications and information distribution and assisted with interviewing and onboarding student data-entry workers.
Administrative Assistant at Dickinson State University (2014-12 – 2017-05)
- Provided administrative support to the Assistant Dean and Admissions Office, including visitor services, switchboard communications, records, budgets, and prospective-student communication.
- Maintained applicant records in Hobsons and PeopleSoft and helped implement Perspective Content software.
- Created and coordinated a campus-visit function, scheduling visits for more than 100 prospective students and communicating across departments.
- Supervised front-desk student workers and provided interim financial support for the Communications Office.
Office Assistant at Investments of America (2014 – 2014)
Office Assistant at Alpine Staffing (2013 – 2014)
Customer Service Specialist at FunShine Express (2013 – 2013)
