Customer Satisfaction & Marketing Specialist
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Dynamic and highly organized professional with extensive experience in customer satisfaction, scheduling, and marketing across diverse industries. Fluent in Spanish and adept at leveraging skills honed in the theatre industry to build and nurture long-lasting customer relationships. Proven track record of driving repeat business through exceptional service and strategic engagement.
A dynamic and highly organized professional with a strong background in customer satisfaction, scheduling, and marketing, I have honed my skills across diverse industries. With fluency in Spanish, I specialize in building and nurturing lasting customer relationships, particularly through strategic engagement and exceptional service. In my role as Director of Group Sales at Suncoast Broadway, I cultivated repeat business, coordinated large group reservations, and developed marketing campaigns.
My experience extends to musical theatre performance, front desk administration, and customer service, where I excelled in creating positive customer experiences, managing administrative tasks, and leading marketing initiatives. Additionally, I have a history of teaching children in theatre and dance, creating engaging environments that foster learning and creativity.
American Musical and Dramatic Academy - Musical Theatre