Stephanie Roque
Results-driven property executive with broad experience in mixed‑use portfolio operations
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About
Results-driven property executive with broad experience in mixed‑use portfolio operations, budgeting/P&L, vendor RFPs and contract negotiation, capital project delivery, tenant relations, and team leadership. Known for improving operational efficiency, managing finance and reporting, and delivering strong owner/tenant satisfaction.
Experience
General Manager - Related Ross
(2025-12)
Oversee daily operations of a mixed‑use portfolio (retail, office, residential); manage a cross‑functional team of 10.
- Direct budgeting, monthly forecasting, and P&L oversight; prepare monthly financial and variance reports.
- Lead vendor RFPs and contract negotiations; develop scope, evaluate proposals, negotiate terms, and manage vendor onboarding.
- Manage CAPEX planning and execution for property improvements; coordinate tenant communications and leasing support.
- Implement policies, emergency response plans, and vendor SLAs; monitor KPIs and conduct quarterly vendor reviews.
- Drive process improvements in operations, loss prevention, and tenant/customer experience.
Regional Property Manager - Drucker & Falk - South Florida to Columbus, OH
(2023-10 - 2025-11)
Managed a portfolio exceeding 1,000,000 sq ft across South Florida to Columbus, OH, including office, retail, and garage assets.
- Produced building and garage financial reports, monthly bank reconciliations, rent statements, and revenue reporting.
- Created annual budgets, CAM reconciliations, lease abstracts, and variance analyses; managed capital projects and vendor proposals/RFPs.
- Assisted leasing and marketing strategies for buildings and shopping centers; developed emergency response plans and tenant communication protocols.
- Tracked purchase orders, processed invoices, and managed staff including engineers and facilities personnel.
Property Manager - Southeast Centres
(2020-08 - 2023-10)
Managed two office buildings, six shopping centers, and a five‑story parking garage.
- Oversaw janitorial and facilities personnel; coordinated vendors, events, tenant work orders, and parking operations.
- Prepared tenant statements, updated lease agreements/renewals, and obtained legal documents for lenders.
- Generated monthly ownership reports, budget reports, and managed proposals for life & safety and building projects (HVAC, sprinklers, fire alarm, elevator mods).
- Managed accounts payable/receivable and ensured compliance with safety and regulatory requirements.
Assistant Property Manager - Lincoln Harris
(2015-02 - 2018-10)
- Conducted property inspections, managed tenant relations, and supervised vendor work and on‑site staff.
- Managed move‑ins/move‑outs, construction coordination, and selection approvals for tenant interiors.
- Prepared monthly reports, forecasts, budgets, and managed operating and capital expenditures.
- Reviewed lease abstracts, approved coded invoices, and ensured owners' objectives were met.
Office Manager / Executive Assistant - Stiles Corporation / Crocker Partners
(2010-08 - 2015-01)
- Managed office administration, payroll tracking, accounts receivable/payable, vendor contacts, and leasing reports.
- Coordinated parking for two large garages, maintained legal documents, updated COIs, and handled estoppels and lease agreements.
- Supported executive team with scheduling, proposals, and client-facing communications.
Education
B.B.A. - Business Administration - Florida International University (2009-09 - 2012-05)
A.A. - Art - Miami Dade College (2006-09 - 2008-05)
