Stephanie Taylor

Results-driven bilingual sales professional fluent in English and Spanish with more than six years of proven success in high-performance sales environments. Strong track record of exceeding expectations, closing sales, developing new business, prospecting, managing customer relationships, and generating repeat and referral business. Recognized as a top-performing automotive salesperson with extensive experience managing the complete sales cycle from initial prospecting and needs discovery through presentation, objection handling, negotiation, closing, and follow-up.

Currently adds direct B2B business development experience at TurnKey Automotive, prospecting independent and franchise dealerships and selling fleet maintenance, vehicle reconditioning, and repair services directly to business decision-makers. Seeking to leverage proven B2B prospecting, consultative selling, closing, relationship management, and bilingual communication skills in a Point-of-Sale (POS), payment processing, merchant services, or outside sales position.

Marketing & Office Manager / B2B Business Development at TURNKEY AUTOMOTIVE (2025-07 – Present)

• Drive B2B sales and business development by actively prospecting automotive dealerships for fleet maintenance, mechanical repair, vehicle reconditioning, and related automotive services.
• Identify and solicit independent dealerships, franchise dealers, dealer groups, and other automotive businesses as prospective commercial accounts.
• Develop new business through cold calling, direct outreach, networking, referrals, and in-person dealership visits.
• Establish relationships with dealership owners, general managers, service managers, used-car managers, and other key decision-makers responsible for selecting outside repair and reconditioning vendors.
• Present TurnKey Automotive's services and value proposition with the objective of converting prospects into recurring commercial accounts.
• Conduct needs-based conversations to understand each dealership's vehicle volume, repair requirements, turnaround expectations, and current vendor relationships.
• Overcome objections and differentiate TurnKey based on responsiveness, service quality, communication, turnaround time, and ability to handle ongoing dealership volume.
• Convert prospects into active commercial accounts and develop those relationships to increase repair volume and account revenue.
• Maintain existing dealership relationships to drive repeat business, account retention, referrals, and increased service utilization.
• Maintain an active pipeline and consistently follow up with prospective accounts that have not yet converted.
• Identify cross-selling opportunities for additional automotive and fleet services.
• Coordinate internally to ensure commercial accounts receive strong service after the sale.
• Support marketing, customer outreach, lead-generation, and promotional initiatives.
• Utilize bilingual English/Spanish communication skills when developing relationships with Spanish-speaking business owners, managers, and customers.

Lead Salesperson at BYRIDER (2025-06 – 2026-06)

• Served as a lead salesperson in a fast-paced, performance-driven automotive retail environment.
• Managed the complete sales cycle from initial customer engagement through needs analysis, vehicle presentation, objection handling, negotiation, closing, and follow-up.
• Generated sales through showroom traffic, telephone and internet leads, referrals, prospecting, and persistent follow-up.
• Built strong customer relationships by identifying individual needs and presenting appropriate solutions.
• Utilized effective questioning, active listening, and consultative selling techniques to identify buying motivations and move customers toward a purchasing decision.
• Overcame objections and negotiated effectively to convert prospective customers into completed sales.
• Maintained an active sales pipeline and consistently re-engaged unsold prospects to generate additional opportunities.
• Focused on meeting and surpassing individual and dealership sales expectations.
• Generated repeat and referral business through strong customer service and relationship management.
• Collaborated with management and finance teams to overcome obstacles and successfully close transactions.
• Leveraged bilingual English/Spanish communication skills to expand sales opportunities and effectively serve Spanish-speaking customers.

Top Salesperson at LIFT AUTO SALES (2020-01 – 2025-06)

Established a strong record as a top-performing salesperson during more than five years with the dealership.

• Consistently worked to meet and exceed individual sales goals in a competitive, commission-driven automotive sales environment.
• Managed the complete customer sales process from initial contact and needs discovery through vehicle selection, presentation, test drive, negotiation, financing process, closing, and delivery.
• Developed new sales opportunities through prospecting, incoming leads, telephone follow-up, internet inquiries, repeat customers, and referrals.
• Built a substantial customer base by developing trust, understanding customer needs, and providing a professional and personalized sales experience.
• Used consultative selling techniques to match customers with appropriate vehicles and purchasing solutions based on their individual needs and circumstances.
• Demonstrated strong closing and objection-handling abilities, converting prospective and undecided customers into completed sales.
• Maintained consistent follow-up with unsold prospects to maximize conversion opportunities and keep the sales pipeline active.
• Generated significant repeat and referral business by maintaining relationships with customers after the initial sale.
• Utilized bilingual English/Spanish communication skills to effectively serve a diverse customer base and expand sales opportunities.
• Developed the persistence, self-motivation, competitiveness, and relationship-building skills necessary to succeed in a performance-based sales environment.

High School Diploma