Stephanie Vaiz

Perform patient registration by collecting accurate demographic and financial information in accordance with hospital and JCAHO standards. Verify Insurance eligibility, including self-pay, co-payments, and prior authorization. Ensure patient information is accurate for billing and claims.

PATIENT ACCESS REPRESENTATIVE at Henry Mayo Newhall Hospital (2024-04 – Present)

• Perform patient registration by collecting accurate demographic and financial information in accordance with hospital and JCAHO standards.
• Verify Insurance eligibility, including self-pay, co-payments, and prior authorization.
• Ensure patient information is accurate for billing and claims.
• Advise patients of financial assistance programs, confirm eligibility requirements are met, and verify necessary documents are completed.
• Assist patients with the application processes for financial aid and trauma programs including HPE.
• Train and mentor new staff members on patient registration procedures.
• Work collaboratively with clinical and administrative staff to ensure timely and seamless patient care.

PRIOR AUTHORIZATION COORDINATOR at Regal Medical Group (via Teksystems) (2023-05 – 2023-12)

• Reviewed and processed prior authorization requests for medical procedures; confirmed all necessary documentation and clinical information was submitted to the appropriate insurance providers.
• Managed authorization tracking systems to ensure timely follow up on the statuses of all authorization requests.
• Liaised with insurance companies, healthcare providers, and patients to obtain/clarify required information.
• Maintained comprehensive database of all authorization records in accordance with regulatory requirements.

ADMINISTRATIVE ASSISTANT at UCLA Medical Office (via OfficeWorks Staffing) (2021-06 – 2022-05)

• Supported daily operation of the office by answering phones, scheduling patient appointments, carrying out patient check in/out.
• Verified patient Insurance information and prepared patient charts for medical consultations.
• Assisted with registration processes and maintained accurate records of patient visits.
• Provided frontline customer service to all patients and visitors.

ADMINISTRATIVE ASSISTANT at Offices of Kenneth Kleinman, MD (2018-10 – 2019-03)

• Managed front office operations including answering phones, scheduling appointments, and patient check in/out.
• Confirmed insurance details and maintained patient files.

RECEPTIONIST (Temporary Position) at Vantage Oncology (2016-10 – 2017-11)

• Scheduled patient appointments and radiation treatments.
• Processed treatment referrals and authorizations.

UTILIZATION MANAGEMENT COORDINATOR at Health Net (via Kelly Services) (2014-02 – 2015-07)

• Coordinated case reviews with healthcare professionals.
• Performed notification functions for hospital and patients to properly establish treatment plan approvals.

MEDICAL ASSISTANT at Allergy and Asthma, Inc. (2012-02 – 2013-07)

• Administered allergy injections, performed skin testing, and assisted with clinical procedures.
• Ensured examination rooms were properly equipped and assisted physicians during patient assessments.

MEDICAL ASSISTANT at Offices of Dr. Kossri, MD (2009-06 – 2011-12)

• Performed routine medical tasks such as taking vital signs, preparing patients for procedures.
• Prepared and completed treatment referrals and authorizations.

MEDICAL ASSISTANT (Temporary Position) at Health Net (via Kelly Services) (2014-02 – 2015-07)

• Scheduled patient appointments and radiation treatments.
• Processed treatment referrals and authorizations.

Certificate in Medical Assisting – SANTA CLARITA CAREER COLL (2008)

Certificate in Administrative Medical Assisting – HERITAGE COLLEGE (1997)

Certificate in Administrative Medical Assisting – SAN FERNANDO HIGH SCHOOL (1995)