Front Desk Professional - Bright Harbor Healthcare - Bayville, NJ
(2024-11 - 2026-06)
- Provided front desk support, including answering telephone inquiries, greeting clients, and maintaining a professional and welcoming environment.
- Assisted clients with scheduling and coordinating appointments, ensuring timely follow-up as needed.
- Maintained accurate and confidential handling, storage, and retrieval of medical records.
- Coordinated scheduling for the providers and therapists.
- Managed incoming mail and ensuring timely and appropriate distribution.
- Performed a variety of administrative tasks to support Outpatient program operations and staff.
- Responded to consumer inquiries and direct individuals to the appropriate personnel or department.
Technology Technician - Barnegat Township School District - Barnegat, NJ
(2015-01 - 2024-09)
- Managed the website for the district, which included the daily content changes and the migration from one provider to another, also ADA trained.
- Created dozens of instructional documents for end users.
- Provided technical support to users by troubleshooting hardware and software issues and solving them within 48 hours, 85% of the time.
- Assisted in the installation, configuration, and deployment of software applications and computer hardware.
- Collaborated with the IT team members and administration to develop and implement technology solutions that improve efficiency and productivity.
Bids Department - DRM Waste Management - Forked River, NJ
(2013-12 - 2014-12)
- Facilitated the bidding process between our clients and trash haulers for services.
- Kept detailed spreadsheets with bidding and cost details.
- Created documents and other communications to send to both customers and trash haulers.
