Stephen Clark

With a proven track record over the last 20 years, I excel in enhancing security and customer satisfaction through expert alarm system installations and maintenance. My adeptness in low-voltage wiring and exceptional customer service skills have significantly boosted company reputation. I'm committed to continuous skill advancement, particularly in fire alarm systems and security systems, ensuring top-notch service delivery.

Foreman / Service Technician at Facilities Protection Systems (2025-09 – Present)

Began employment as a Service Technician in September 2025; promoted to Foreman in October 2025.

• Oversee operations at new data center construction sites located in Childress, TX.
• Manage approximately 10 team members across daily tasks, workflow planning, and job site coordination.
• Coordinated scheduling for all work to be performed across the job site.
• Ensured all necessary materials were ordered and available for upcoming work.
• Coordinated between trades including electricians, welders, wiring teams, and others to ensure seamless workflow.
• Helped resolve issues quickly to prevent delays and maintain project progress.
• Attended all project meetings and provided updates on job site status, staffing, and material needs.
• Provided technical oversight on system installations, troubleshooting, and quality assurance.

Alarm Service Technician at Academy Fire (2016-05 – 2025-09)

• Tested and repaired faulty systems and explained proper system operation to customers.
• Boosted company reputation with consistent delivery of high-quality workmanship on all projects.
• Regularly sought feedback to support continuous improvement.
• Educated customers on preventive care and routine maintenance.
• Installed and serviced CCTV, camera systems, fire alarms, and security systems.

Alarm Technician at Alarm Masters (2014-05 – 2016-05)

• Provided exceptional customer service, addressing concerns promptly and offering tailored solutions.
• Optimized alarm response times with regular testing and fine-tuning.
• Installed and serviced security alarms, CCTV, fire systems, and access control.

Service Technician / Service Manager at Cybex/Sonitrol (2007-06 – 2014-06)

• Explained diagnostic findings and outlined repair or service options.
• Installed new equipment and trained customers on operation and maintenance.
• Diagnosed equipment issues and adhered to strict safety protocols.
• Performed fire inspections.
• Managed Southern California region service technicians.

High School Diploma – Brighton High School