Stephen Garnett

Dynamic delivery driver with over 4 years of experience transporting cannabis and medical products. Skilled in maintaining accurate manifests, conducting vehicle inspections, and adhering to strict compliance and safety protocols. Recognized for exceptional customer service and effective route management in both rural and urban settings, ensuring reliable and secure deliveries.

Cannabis Delivery Driver - DRIS/YGP - Massachusetts

(2025-07)

• Delivered cannabis products to dispensaries throughout Massachusetts, ensuring compliance with CCC regulations and company SOPs.
• Maintained accurate records of deliveries, including manifests, time of delivery, recipient's name, and special instructions.
• Collaborated with dispatchers to coordinate daily delivery schedules and communicated delivery status or concerns.
• Maintained close relationships with dispensary leads, intake teams, and managers while providing professional and courteous service.
• Efficiently handled cash transactions and reconciled delivery materials as needed.
• Assisted in warehouse operations during downtime, including packaging, pricing, and labeling to support logistics.
• Trained new drivers on company policies, procedures, and safe driving practices, emphasizing compliance and security protocols.
• Cultivated positive relationships with regular customers and dispensary staff through friendly interactions.

Delivery Driver - ARL/MariMed

(2025-02 - 2025-07)

• Delivered packages and goods to customers in a timely and efficient manner, ensuring safe handling and transportation.
• Maintained accurate records of deliveries, including manifests, time of delivery, recipient's name, and special instructions.
• Ensured compliance with safety protocols and secure handling of fragile or regulated items.
• Provided excellent customer service by addressing inquiries and concerns promptly and professionally.
• Assisted in warehouse operations during downtime to support delivery logistics.
• Built positive relationships with customers through professional and courteous interactions.

Business Development Manager - Navy Mutual Aid Association

(2021-11 - 2025-01)

• Led cross-functional teams and implemented strategies requiring attention to detail and regulatory compliance.
• Conducted market research and maintained accurate records to support business operations.
• Developed solutions for client challenges, demonstrating strong communication and reasoning skills.

Member Service Representative - USAA

(2016-03 - 2021-07)

• Provided exceptional customer service, addressing inquiries and resolving issues professionally.
• Assisted members with account transactions and maintained accurate documentation.
• Collaborated with other departments to resolve complex issues and ensure compliance with policies.

Pharmacy Delivery Driver - Polaris Pharmacy Services

(2018-01 - 2021-01)

• Delivered medications to nursing facilities, ensuring compliance with state regulations and accurate documentation.
• Maintained a clean and organized delivery vehicle, adhering to safety and security protocols.
• Managed inventory and tracked deliveries, ensuring accuracy and regulatory compliance.
• Handled confidential patient information with discretion and maintained privacy at all times.
• Assisted in loading and unloading delivery vehicles, ensuring secure handling of medications.

Sales Manager - AAA

(2015-02 - 2016-03)

• Led a team of sales representatives, providing coaching and ensuring compliance with company policies.
• Developed and implemented strategic plans, maintaining accurate records and supporting operational goals.

Brand Ambassador - AAFMAA

(2006-09 - 2014-12)

• Represented the brand at events, maintaining a professional image and clear communication with clients.
• Managed inventory of promotional items and ensured compliance with event protocols.

Insurance Sales Representative - Long & Foster Insurance

(1999-09 - 2004-07)

• Utilized consultative selling techniques and maintained accurate documentation for client interactions.
• Attended events and ensured compliance with industry regulations and company policies.

Army Cadet & Platoon Leader - U.S. Army National Guard

(1983-10 - 1986-08)

• Managed logistics operations, transportation, and supply chain management for a platoon.
• Conducted risk assessments and implemented safety protocols to ensure compliance with regulations.
• Maintained accurate records of personnel and training certifications

U.S. Army Soldier - U.S. Army

(1980-08 - 1983-08)

• Led a squad, providing guidance and ensuring compliance with operational procedures.
• Monitored performance, tracked key indicators, and maintained accurate records.
• Facilitated communication and resolved conflicts to support team objectives.