Steven Geron

Revenue Cycle Management professional with a strong background in process development to meet desired KPI'S by implementing SOP's focusing on reimbursement for varied medical specialties including Nephrology, E/R, FER, Pediatrics, Psychiatry, Internal Medicine and General Practice. Experienced in contracting for credentialing purposes. Known as an Excellent communicator with a strong focus on team development through clear objectives, goals, metrics and timelines.

Exceeding expectations by continually analyzing performance through a plethora of reporting tools followed by SOP development to achieve better than expected results.

Estate Executor - TARRANT COUNTY

(2023-12)

• Oversee estate operations, ensuring legal compliance and effective property execution.
• Gained specialized knowledge in estate tax law and procedural regulations, improving service quality.
• Provided clients with guidance in investment planning and funeral arrangements, delivering empathetic support throughout the process.
• Managed all aspects of practice operations, including payroll and financial accounts across multiple locations.
• Developed a software denial engine to proactively identify and address potential denials, reducing claim rejections for Medicaid and Medicare.
• Trained and supervised a team of up to 30 employees, ensuring they remained current on evolving policies and procedures in healthcare reimbursement.
• Designed a comprehensive reimbursement system to process back-end denials through appeals, re-filings, payor communication, and claim corrections to secure payments.
• Provided training to physician clinic staff and faculty on revenue cycle coding procedures for improved reimbursement.
• Implemented new software and Electronic Medical Record (EMR) systems, including staff training and quality assurance.
• Utilized specialized software to generate parameter-specific reports to enhance billing and coding operations.
• Created fee schedules for physicians in collaboration with third-party payers and negotiated contracts to optimize reimbursement rates.
• Directed RV sales and service operations.
• Created and implemented an Internet Sales strategy tailored to the evolving technological landscape in the RV industry.
• Consistently exceeded sales targets, including throughout the COVID-19 pandemic.

Revenue Cycle/Practice Management Consultant - PRO MEDICAL SERVICES

(2002-01)

• Managed all aspects of practice operations, including payroll and financial accounts across multiple locations.
• Developed a software denial engine to proactively identify and address potential denials, reducing claim rejections for Medicaid and Medicare.
• Trained and supervised a team of up to 30 employees, ensuring they remained current on evolving policies and procedures in healthcare reimbursement.
• Designed a comprehensive reimbursement system to process back-end denials through appeals, re-filings, payor communication, and claim corrections to secure payments.
• Provided training to physician clinic staff and faculty on revenue cycle coding procedures for improved reimbursement.
• Implemented new software and Electronic Medical Record (EMR) systems, including staff training and quality assurance.
• Utilized specialized software to generate parameter-specific reports to enhance billing and coding operations.
• Created fee schedules for physicians in collaboration with third-party payers and negotiated contracts to optimize reimbursement rates.

Internet Sales Manager - McClain's RV

(2018-11 - 2023-12)

• Directed RV sales and service operations.
• Created and implemented an Internet Sales strategy tailored to the evolving technological landscape in the RV industry.
• Consistently exceeded sales targets, including throughout the COVID-19 pandemic.

Sr. Revenue Cycle Manager - PPG HEALTHCARE

(2017-02 - 2018-11)

• Directed revenue cycle operations for multiple cross-functional teams, developing and implementing innovative KPIs, SOPs, and action plans to achieve industry-leading reimbursement systems.
• Oversaw the development, implementation, monitoring, and communication of goals, objectives, budgets, and expected performance outcomes.
• Analyzed critical operations to ensure KPIs were met, producing reports to support training, development, and performance improvement to enhance reimbursement outcomes.
• Negotiated third-party payer contracts, managing all aspects of credentialing for physicians and facilities.
• Focused on maximizing Medicare, Medicaid, and Tricare/VA reimbursement.
• Reduced average denial days in accounts receivable from 110 to 35 within three months, increasing denial collections from 65% to 94%.
• Manager Revenue Cycle for Free Standing E/R centers (FER) over 100 providers in 3 FER Facilities.
• Developed Workflows and processes to utilize EMR and separate billing systems.
• Trained physicians in ambulatory and inpatient settings for revenue cycle coding and billing procedures.
• Communicated with CMS, AAPC, PMI, TDI and AMA among other government agencies.
• Developed policies and procedures to effectively adapt to new technologies and innovative procedures in the Healthcare industry with a focus on ED physician and facility "Best Practices".
• Address one-off contracts, case agreements, OON contracted rates and address deficiencies in the reimbursement operation.
• Negotiated Third Party Payer Contracts including all areas of credentialing physicians and facilities.
• Reviewed and maintained payer file to ensure proper reimbursement occurred.

Revenue Cycle Manager - ER CENTERS OF AMERICA

(2014-12 - 2016-12)

• Manager Revenue Cycle for Free Standing E/R centers (FER) over 100 providers in 3 FER Facilities.
• Developed Workflows and processes to utilize EMR and separate billing systems.
• Trained physicians in ambulatory and inpatient settings for revenue cycle coding and billing procedures.
• Communicated with CMS, AAPC, PMI, TDI and AMA among other government agencies.
• Developed policies and procedures to effectively adapt to new technologies and innovative procedures in the Healthcare industry with a focus on ED physician and facility "Best Practices".
• Address one-off contracts, case agreements, OON contracted rates and address deficiencies in the reimbursement operation.
• Negotiated Third Party Payer Contracts including all areas of credentialing physicians and facilities.
• Reviewed and maintained payer file to ensure proper reimbursement occurred.

Billing/Reimbursement Manager - UT SOUTHWESTERN

(2013-01 - 2014-12)

• Practice Management for psychiatry and Pediatrics for 125 and 200 physicians respectively
• Developed Workflows and processes to utilize EPIC billing system to capture charges for three different service areas including Parkland Memorial Hospitals and clinics, UTSW hospitals and clinics and Children's.
• Trained physicians in ambulatory and inpatient settings for revenue cycle coding procedures
• Communicated with CMS, AAPC, PMI, TMHP, TDI, and AMA among other government agencies.
• Prepared physicians and staff for changes in the revenue cycle mandated by changes in government programs, acts and laws.
• Developed policies and procedures to effectively adapt to new technologies and innovative procedures in the healthcare industry.
• Reviewed reimbursement from payers to ensure contracts were honored as stated in contracts with payers
• Analyzed reports to address revenue cycle deficiencies.

Academic Dean - CORINTHIAN COLLEGE

(2007-01 - 2012-02)

• Managed and Trained staff of 50 instructors on education delivery for education delivery to 750+ students.
• Taught Andragogy adult learning model to enhance education delivery.
• Developed Curriculum for 4 different Allied Medical based programs
• Maintained a less than 2% (1.6) attrition rate for 2 years. Industry average 9.2.

Bachelor of Science - Business Management