Steven Gordon

Quickly assess the customer needs & wants In-depth product knowledge Understanding of various products functionality

Budtender/Retail Security Supervisor at Deep Roots Harvest (2025-06 – Present)

• Quickly assess the customer needs & wants
• In-depth product knowledge
• Understanding of various products functionality
• Proficient on standard POS system
• Responsible for opening & closing store
• Manage and de-escalate challenging interactions

GM of Production at WinView (2017-06 – 2022-05)

• Established and updated production schedules to meet changing demands
• Individually trained new hires on job functionality
• Tracked accuracy of odds and proposition resolutions
• Scheduling a Team of 50 with various availabilities
• Hire/terminated employees based on performance and company standards
• Changed odds, when necessary

Security Manager at Make Westing (2018-10 – Present)

• Closed and locked the bar after each shift
• Ensured that safety and health practices were being followed
• Greet customers, while checking the legal age limit to enter
• Scheduled shifts for the Security Team

Security Team at Hello Stranger (2019-09 – 2022-05)

• Check ID's and full pat down of customers entering the bar
• Followed the safety and health protocols for the bar
• Ensured the safety of coworkers and customers
• Responsible for making sure the VIP areas were clear

Store Manager at UPS Store (2016-02 – 2018-08)

• Opened and Closed the store, including end of day tasks
• Hired and Interviewed potential employees
• Made bank deposits, reordered supplies for the stores
• Handled customer service issues with customers via Corporate
• Helped maintain a good working environment for all employees
• Increased Sales goals for each team member including myself

Finance & Disbursing at USMC (2008-12 – 2012-12)

AA in Accounting – Laney College (2011-09 – 2013-06)

BA in Accounting – San Francisco State (2013-09 – 2016-05)