Sungwook Shin

Execute accurate, timely food delivery while coordinating with servers, chefs, and support staff to maintain seamless service in a high-volume restaurant. Use menu knowledge, seat-position awareness, presentation standards, and clear communication to support an elevated guest experience.

Food Runner - Mercato Della Pescheria | The Venetian - Las Vegas, NV

(2026-02)

• Execute accurate, timely food delivery while coordinating with servers, chefs, and support staff to maintain seamless service in a high-volume restaurant.
• Use menu knowledge, seat-position awareness, presentation standards, and clear communication to support an elevated guest experience.

Server / Bartender - BEAT Karaoke - Las Vegas, NV

(2025-04 - 2026-06)

• Provided attentive food and beverage service, prepared cocktails and other beverages, handled guest requests, and supported opening and closing operations.

Head Server / Assistant Manager - Yukga Korean BBQ - Las Vegas, NV

(2020-09 - 2025-01)

• Led front-of-house and tableside Korean BBQ service with a focus on product knowledge, guest engagement, and service recovery.
• Trained staff, coordinated schedules, managed inventory, supported menu development, and assisted with daily operational standards.

Concierge - Maison Glad - Jeju, South Korea

(2018-12 - 2019-07)

• Delivered hotel guest service including arrivals, valet and luggage coordination, amenity delivery, and local itinerary recommendations.

Server & Concierge - KAL Hotel - Jeju, South Korea

(2018-06 - 2018-12)

• Supported restaurant and hotel operations through food service, reservations, guest arrivals, luggage assistance, and itinerary planning.

Staff Sergeant - 1st Armored Brigade, Republic of Korea Army

(2016-03 - 2018-06)

Equipment and inventory accountability; secure warehouse operations.

Intern - Castlex Golf Resort - Jeju, South Korea

(2012-11 - 2013-07)

Supported golf-course scheduling and restaurant operations.

Bachelor's Degree - Hospitality Management - University of Nevada, Las Vegas (2021)