Busser / Food Runner at Din Tai Fung (2025-06 – Present)
- Supported team members during high-volume periods to maintain smooth restaurant operations
- Provided excellent customer service by responding to guest needs and ensuring a positive dining experience
- Maintained cleanliness of dining areas by clearing tables and resetting them efficiently
- Assisted servers by delivering food and beverages to guests in a timely and accurate manner
Sales Lead at Express, Inc. (2024-02 – 2026-02)
- Assisted customers with product selection and styling recommendations while delivering exceptional customer service
- Consistently met individual and team sales goals through product knowledge and effective selling techniques
- Led and supported sales associates during daily operations to ensure excellent customer experiences
- Processed transactions accurately using the point-of-sale (POS) system and handled cash responsibly
- Maintained visual merchandising standards by organizing displays and keeping the sales floor clean and stocked
- Helped train new team members on store procedures, customer service expectations, and sales strategies
- Assisted with opening and closing duties, including cash reconciliation and store preparation
- Resolved customer questions and concerns professionally while promoting a positive shopping experience
Sales Lead at Shoe Palace (2023-02 – 2024-11)
- Worked with customers to help them find the right shoes for their needs
- Helped manage store inventory and restocked shelves on daily basis
- Maintained a clean sales floor and ensured all products are properly labeled
Cashier at Chick-fil-A (2022-12 – 2024-10)
- Delivered friendly, efficient customer service in a fast-paced, high-volume restaurant environment
- Accurately processed cash, credit, and mobile payment transactions using the POS system
- Took customer orders, answered menu questions, and ensured order accuracy
- Maintained a clean, organized front counter, dining area, and cashier station
- Worked collaboratively with team members to provide fast service and meet customer satisfaction standards
- Resolved customer concerns professionally while creating a positive dining experience
- Assisted with stocking supplies, restocking beverages, and keeping service areas fully prepared
- Followed food safety, sanitation, and company procedures to maintain a safe and welcoming environment
Office Administrator, Busser, barback (Multi-Department Employee) at Maverick Gaming (2022-06 – 2023-01)
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions
- Tracked office supplies and restocked low items to keep team members on-task and productive
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems
- Assisted with coordination and hosting of company events
Restaurant Busser at Il Chianti Restaurant (2021-09 – 2022-03)
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms
- Provided respectful and courteous bussing services while operating within active dining rooms
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space
