Susan Ann MacKenzie

I seek a position employing my skills and drive in communications, bookkeeping, office management, data management, events, personal connection, creativity, and service to the public. I wish to share the joy of life with others through my work, through welcoming and well-managed client experiences. I am hard-working, caring, and honest.

Main Office Clerk at Fort Edward Union Free School District (2023-09 – Present)

Attendance clerk, main phone line operations, mailings/deliveries, front entrance management, bulk correspondence, daily staff newsletter, event planning including graduation/award ceremony, outreach and public service.

• Attendance clerk and main phone line operator
• Manage mailings, deliveries, and front entrance
• Prepare bulk correspondence and daily staff newsletter
• Plan and coordinate events including graduation and award ceremonies
• Provide outreach and public service
• Maintain positive contact with staff, students, and visitors

Visitor Experience & Social Media Coordinator and Assistant Educator at The Hyde Collection (2018-11 – 2023-09)

Front desk reception and cashier, social media management, event coordination, assistant educator teaching art classes. Greeted international visitors and oriented them to the museum experience.

• Front desk reception and cashier operations
• Planned and wrote Facebook and Instagram posts
• Monitored social media and online reviews
• Attended Marketing and Staff meetings
• Taught art classes to all ages
• Monitored events and classes in art studio and theater
• Greeted and welcomed visitors from around the world

Pastor and Musician at Adirondack Quaker Friends Meeting (2020-06 – Present)

Part-time pastoral and musical duties including writing newsletters and bulletins, leading activities, providing services and shut-in visits, and community outreach.

• Write and prepare monthly newsletters and weekly bulletins
• Lead crafts and book clubs
• Provide weekly shut-in visits
• Lead weekly services including music and sermons
• Plan congregation activities
• Manage pandemic-related pivots to remote outreach
• Network with regional and state organizations

Bookkeeper at West Building Maintenance, LLC (1996 – 2017)

Office management and bookkeeping for small family business over 22 years including payroll, taxes, marketing, planning, and contract writing.

• Managed payroll and tax records
• Handled marketing and business planning
• Conducted interviews and wrote contracts
• General office management

Guitar Teacher at SUNY – Adirondack (2017 – 2018)

Planned and taught beginner and intermediate guitar courses for three semesters.

• Planned beginner and intermediate guitar lessons
• Taught three semesters of weekly guitar classes

Staff at Rush Creek Growers

Plant care and data entry for wholesale marketing and inventory management.

• Performed plant care duties
• Entered data for wholesale marketing and inventory

Junior Scientist at Minnesota Geological Survey

Field geology, mapping, research trip planning and implementation, exploratory drilling, database management, and library research assistance.

• Conducted field geology and mapping
• Performed digital mapping
• Planned and implemented month-long research trips
• Assisted with exploratory drilling
• Managed large database entry and use
• Provided library and research assistance

Staff Counselor at Riverwood Center

Staff counselor for teens, medical charting, and teaching classes in addiction recovery, spirituality, and crafts.

• Provided staff counseling for teens
• Maintained medical charts
• Taught weekly addiction recovery classes
• Taught spirituality and crafts classes

Kitchen Staff and Interim Food Service Director at YMCA Camp St. Croix

Kitchen operations and food service management.

• Performed kitchen work
• Served as Interim Food Service Director

Arts and Crafts Director and Naturalist at Pilgrim Conference & Retreat Center

Arts and crafts direction, naturalist duties, and general facility assistance including clerical tasks, cooking, lifeguarding, painting, and teaching sailing.

• Directed arts and crafts programs
• Provided naturalist services
• Assisted with clerical tasks
• Performed cooking duties
• Served as lifeguard
• Painted facility areas
• Taught sailing classes

Bachelor of Science in Earth Science – University of Wisconsin - River Falls

Graduate-level courses in Vertebrate Paleontology, Geochemistry, Optical Mineralogy – University of Montana – Missoula

Courses in Microsoft Office, Glacial Geology, Technical Writing – University of Minnesota

Courses in Record-keeping, Accounting, Bookkeeping – Chippewa Valley Technical Institute

Further education in Creative Writing, American & British Literature, Educational Technology – University of Wisconsin - River Falls

Self-directed learning in Project Management, History, Excel, Modern Languages, Writing, Social Media, Museum Studies – Online Studies