Susan Esquivel Cano

Dedicated and dependable Pharmacy Technician and retail leader with over seven years of experience in pharmacy operations, customer service, leadership, and financial services. Skilled at working in fast-paced environments requiring accuracy, organization, and exceptional customer service. Fluent in both English and Spanish, with a strong commitment to patient care, teamwork, and operational excellence.

Shift Lead / Pharmacy Technician - Walgreens

(2025-10 - 2026-06)

• Supervised retail operations, supported pharmacy workflow, assisted pharmacists, managed inventory and cash handling, trained team members.

Member Service Representative - Energy One Credit Union

(2024-04 - 2025-10)

• Assisted members with banking transactions, maintained confidentiality, resolved concerns professionally.

Pharmacy Technician, Part-Time - CVS Pharmacy

(2024-08 - 2025-06)

• Supported prescription processing, maintained patient records, provided customer service.

Shift Lead / Pharmacy Technician - Walgreens

(2018-10 - 2024-05)

• Led store operations, assisted pharmacists, managed inventory, resolved customer concerns.

GED

Associate Degree Coursework Completed