Susanna Liu

Provide one-on-one and small-group support to students in special and general education classrooms, including non-verbal students and those with IEPs, integrating academic assistance with social-emotional regulation and engagement Implement positive reinforcement, redirection, and de-escalation strategies to support students navigating emotional dysregulation and behavioral challenges while promoting emotional safety and confidence Adapt rapidly to new classrooms, student populations, and school procedures, maintaining consistency of emotional care and instructional support in dynamic and high-need environments, often across multiple school sites

Paraprofessional, Locum - Seattle Public Schools - Seattle, WA

(2025-12)

• Provide one-on-one and small-group support to students in special and general education classrooms, including non-verbal students and those with IEPs, integrating academic assistance with social-emotional regulation and engagement
• Implement positive reinforcement, redirection, and de-escalation strategies to support students navigating emotional dysregulation and behavioral challenges while promoting emotional safety and confidence
• Adapt rapidly to new classrooms, student populations, and school procedures, maintaining consistency of emotional care and instructional support in dynamic and high-need environments, often across multiple school sites
• Observe and document student behavior, emotional responses, and learning progress, collaborating with teachers to inform support and educational strategies

E-commerce Photographer - LIKELIHOOD

(2025-08 - 2025-12)

• Owned end-to-end digital content production for 10-15 weekly brand product releases, including scheduling, creative direction, and asset delivery meeting PDP standards across 100+ SKUs monthly; enhanced product discoverability and contributed to a 10% increase in click-through rate on new arrivals
• Streamlined and maintained the digital asset library of 10,000+ files, organizing items by product, campaign, and season, improving searchability and cross-department accessibility; reduced asset retrieval time by 30% and increased content reuse across newsletters and campaigns
• Produced and edited 100+ high-quality visual content in Adobe Photoshop, Lightroom, and Capture One, ensuring consistency with brand identity by calibrating lighting workflows and color-checking against product samples—improving visual accuracy and increasing sales conversion rates by 5%
• Collaborated closely with models to establish trust using observational awareness and clear communication; resulted in authentic, confident, and dynamic photographic outcomes

Barista - KJ's Koffee

(2024-05)

• Manage day-to-day operations, coordinating workflow, prioritizing tasks, and ensuring smooth service under fast-paced, high-volume conditions
• Communicate effectively with a diverse audience, building trust and strengthening relationships with local community—building long-term customer relationships and resulting in a 60-70% increase in repeat purchases as well as word-of-mouth referrals
• Utilize strong organizational and multitasking skills to manage competing priorities and ensure accuracy, attention to detail, and brand consistency in all customer-facing interactions

UX Designer and Researcher - Hushh.AI

(2023-05 - 2024-05)

• Spearheaded the design of a user-centric luxury lifestyle application and website extension using Figma, which strengthens the connection between consumers and sales agents, creating a more personalized shopping and data ecosystem—resulting in LVMH signing on as a design partner
• Oversaw and produced client-facing video demonstrations and presentations showcased at Milan Fashion Week; effectively communicated insights and the value of the solution to international stakeholders and design partners such as LVMH
• Conducted 25+ in-person user interviews with sales agents, concierges, and luxury consumers using client-centered communication; identified key pain points and translated findings into actionable user flows and consumer reports
• Managed overlapping project timelines across global teams, simultaneously designing UX prototypes and producing stakeholder presentations; ensured all deliverables met deadlines and maintained design and branding consistency

Hospitality Team, Barista - Seattle New Life Fellowship - Seattle, WA

(2024-01)

• Acted as a welcoming and familiar presence for diverse community members, building rapport and community connection

Graphic Designer - Popup - New York City, NY

• Designed and promoted marketing poster for local community wine popup hosted by local wine enthusiasts in NYC
• Event hosted in efforts to combat loneliness epidemic in NYC, create a third-space, and bring together like-minded individuals

Volunteer Lead / Site Supervisor - Circle of Friends for Mental Health, NPO - Seattle, WA

(2021-10 - 2022-06)

• Organized and led community-based art therapy sessions in partnership with the Seattle Meowtropolitan Cat Café, contributing to the healing process of one's mental health
• Onboarded and supervised 15 student volunteers, coordinating activities while ensuring consistent support across programming

Master of Social Work - Social Work - Fordham University (2028) New York City, NY

Bachelor of Arts and Sciences - Psychology - University of Washington (2022-06) Seattle, WA