Suzanne Hurley

Sales professional with 15+ years of technology sales experience, transitioning to medical technology and medical device sales by combining extensive enterprise sales expertise with hands-on acute-care respiratory clinical experience. Proven success building pipelines, opening new accounts, growing national and multi-state territories, broadening market awareness, and developing strategic accounts and long-term partnerships across sophisticated SaaS and enterprise technology markets. Strong background in prospecting, networking, leveraging relationships, technical presentations, customer education, and complex multi-stakeholder sales.

Achieved 220% territory growth and managed Fortune 500 and nationally recognized enterprise relationships. Acute-care respiratory clinical training provides firsthand experience working with pulmonologists, respiratory therapists, physicians, nurses, case management, home-care resources, and interdisciplinary teams, with exposure to interventional pulmonary and pleural care. Familiar with patient advocacy, care coordination, medical terminology, clinical workflows, medical technology, and Epic/Meditech EMRs.

Brings the clinical understanding, technical aptitude, territory-development experience, and relationship-building skills to expand awareness, build partnerships, grow business, and support adoption of medical device and healthcare technologies.

Clinical Training - Collin College Respiratory Care Program - Dallas-Fort Worth

(2025-08 - 2026-05)

Completed hands-on acute-care respiratory clinical training, providing bedside patient care and working alongside pulmonologists, respiratory therapists, physicians, nurses, and interdisciplinary healthcare teams.

• Gained firsthand clinical exposure to interventional pulmonology and pleural care, including bronchoscopy/EBUS, thoracentesis, chest tubes and pleural drainage, pleural catheters, pleuroscopy, pleurodesis, airway stenting, and related pulmonary procedures.
• Observed and assisted healthcare professionals with pulmonary procedures and patient care, developing an understanding of the clinical applications, workflow, technology, and patient needs associated with complex pulmonary conditions.
• Cared for patients with pulmonary and respiratory conditions and gained familiarity with respiratory therapies, medical equipment, patient assessment, physician-directed treatment plans, and clinical technology.
• Worked with patient advocacy, case management, care coordination, discharge planning, and home-care resources, developing firsthand awareness of the challenges patients and caregivers face when ongoing care must be managed outside the hospital.
• Utilized medical terminology, Epic/Meditech EMRs, clinical documentation, and hospital workflows within multidisciplinary acute-care environments.

Client Partner - Harman International - Richardson, TX

(2022-07 - 2023-11)

Drove business development and strategic account growth for sophisticated enterprise technology and SaaS-enabled solutions, serving as a trusted advisor to customer executives and technical stakeholders.

• Led consultative discovery, technical product presentations, solution demonstrations, and customer education to align technology capabilities with customer business and operational needs.
• Developed executive relationships, identified new business and expansion opportunities, and coordinated engineering, implementation, delivery, and leadership resources throughout complex sales and customer lifecycle activities.
• Managed pipeline, opportunities, account activity, and customer communications in Salesforce CRM while maintaining proactive customer follow-up and issue resolution.
• Translated complex technical capabilities into customer-focused value propositions, supporting successful implementation, solution adoption, customer success, and long-term account development.

Regional Account Manager - Monoprice - Dallas-Fort Worth

(2020-03 - 2022-07)

Owned new business development and account growth across a seven-state territory, prospecting for new customers and expanding strategic relationships through consultative and solution-based selling.

• Achieved 220% territory growth by identifying opportunities, expanding market presence, developing new accounts, and strengthening customer retention.
• Managed the full sales cycle from prospecting and needs assessment through solution recommendation, technical presentation, negotiation, close, implementation support, and post-sale customer follow-up.
• Delivered product demonstrations, customer education, and technical guidance across enterprise technology, hardware, networking, wireless, connectivity, and related technology solutions.

Enterprise Account Manager - CenturyLink Business for Enterprise - Frisco, TX

(2019-05 - 2020-03)

Developed and managed complex enterprise technology opportunities, including SaaS/cloud-based and related enterprise solutions, networking, security, communications, and digital transformation.

• Built executive relationships and developed consultative account strategies aligned with customer objectives, technical requirements, and operational priorities.
• Managed multi-stakeholder sales cycles and collaborated with engineering, implementation, operations, and service-delivery teams to develop solutions, address technical challenges, support deployment, and strengthen customer outcomes.
• Maintained opportunity, pipeline, account, and customer activity documentation within CRM systems while supporting ongoing customer relationships and account development.

Vice President, Business Development - Cipher

(2015-03 - 2016-02)

Led new business development with a strong focus on prospecting, opening new accounts, building executive relationships, and advancing complex enterprise technology and consultative sales opportunities.

• Managed opportunities from initial engagement and discovery through solution development, technical presentation, negotiation, and close while coordinating internal technical and cross-functional resources.

Vice President, Key Accounts - Nexius

(2014-05 - 2014-12)

Led strategic business development and key-account growth across sophisticated enterprise technology environments, identifying new opportunities and developing senior-level customer relationships.

• Coordinated technical, operational, and cross-functional resources to advance strategic opportunities, address customer requirements, and deliver customer-focused technology solutions.

National Account Manager - Verizon Enterprise Solutions - Dallas-Fort Worth

(2009-07 - 2014-05)

Managed strategic relationships within a $22.5 billion enterprise portfolio, supporting Fortune 500 and nationally recognized customers through complex consultative and solution-based selling.

• Drove new business and account growth by identifying opportunities, developing executive relationships, and managing sophisticated multi-stakeholder enterprise technology sales cycles.
• Delivered executive presentations, technology recommendations, solution discussions, and strategic account planning across enterprise technology and communications solutions.
• Partnered with engineering, implementation, operations, service, and other cross-functional teams to resolve complex customer challenges, coordinate strategic initiatives, strengthen customer relationships, and support successful outcomes.

Respiratory Care Studies & Hospital Clinical Training - Collin College

Bachelor of Arts - Louisiana State University

Graduate Studies - Manhattan School of Music