Independent Contractor - Corporate Flight Attendant - Self-Employed
(2020-03)
- Managed relationships with Fortune 500 executives and high-net-worth individuals, ensuring repeat business and loyalty.
- Oversaw multimillion-dollar budgets, vendor negotiations, and global travel logistics under high-pressure conditions.
- Delivered discreet, executive-level service while supporting business operations for senior leaders.
- Implemented safety protocols and emergency procedures, enhancing passenger and crew safety standards.
Sales Director, Business Development - Boral USA/Headwaters Inc.
(2011-04 - 2020-03)
- Spearheaded sales strategy, design, and execution of Restoration Hardware's private label outdoor line.
- Secured "Manufacturer of Choice" status, capturing 75% of RH's manufacturing volume within 3 years.
- Delivered a 14% increase in profitability, fueling long-term revenue growth and brand stability.
- Partnered with RH leadership and cross-functional teams to accelerate market penetration and competitive positioning.
- Directed and stabilized a team of 16 during post-merger integration, mentoring staff to exceed revenue and margin objectives.
- Developed and executed a five-brand manufactured stone strategy, driving national builder sales growth and market penetration.
- Increased profitability of the national builder program through collaborative sales planning and margin optimization.
Project Manager Sales - Barbeques Galore, Inc.
(2005-06 - 2011-06)
Partnered with leadership and cross functional teams to accelerate market penetration, competitive positioning and product innovation.
- Delivered actionable market intelligence to inform executive decisions and guide new product development.
- Spearheaded business development initiatives with regional and national homebuilders, successfully positioning the brand as a preferred outdoor living solutions partner.
- Cultivated and expanded strategic partnerships with John Deere Landscapes, strengthening distribution channels and driving consistent revenue growth.
- Developed, implemented, and managed operational processes for all B2B transactions across the organization, ensuring efficiency, compliance, and scalability.
- Collaborated cross-functionally with executive leadership, product development, supply chain, IT, and sales teams to optimize operations, enhance profitability, and influence product improvements based on market feedback.
- Delivered exceptional client service by anticipating customer needs, educating decision-makers on product advantages, and influencing purchasing decisions through consultative and solution-oriented selling.
- Restored customer loyalty, controlled shrinkage, and leveraged sales trend analysis to inform long-term growth strategies.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
