Server at Mayflower Seafood & Chicken (2025-12 – Present)
Fast-paced service operations role managing high-volume orders and kitchen coordination
- Managed high-volume service operations, ensuring accurate order flow and timely delivery in a fast-paced environment
- Coordinated with kitchen staff to optimize workflow and reduce service delays, improving operational efficiency
- Monitored customer demand trends to support upselling strategies and increase revenue
Manager at Marty's BBQ (2023-05 – Present)
Operations management and team leadership in high-demand restaurant environment
- Supervised daily operations and team performance in a high-demand environment, ensuring efficient workflow and service quality
- Maintained accuracy in order processing and inventory awareness, reducing errors and improving service efficiency
- Trained and onboarded new employees, standardizing processes and improving team productivity
Front Desk Office Assistant at UNC Charlotte Athletic Academic Center (2022-08 – 2023-05)
Administrative support and data analysis using Microsoft Excel
- Analyzed student and course data using Microsoft Excel to create organized, decision-support reports
- Maintained and updated digital records, ensuring data accuracy and accessibility
- Supported administrative operations by organizing materials and meeting strict deadlines
