Sylvia Gonzalez
Automotive Technician | Roadside Service Specialist | Maintenance Professional
Talent
Las VegasMember since October 4, 2026
Roadside AssistanceTire ServiceBattery InstallationLockoutsFuel DeliveryPreventive MaintenanceMechanical TroubleshootingCustomer ServiceTeam LeadershipOSHA SafetyBilingual (English/Spanish)
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Roadside AssistanceTire ServiceBattery InstallationLockoutsFuel Delivery
About
Dependable automotive and roadside professional with 14+ years of experience in emergency roadside assistance, vehicle maintenance, diagnostics, customer service, and leadership. Bilingual in English and Spanish with a strong safety record and excellent problem-solving skills.
Experience
Emergency Roadside Technician at ABC Lock & Tow (2019-12 – Present)
- Respond to emergency roadside calls including tire changes, jump starts, lockouts, fuel delivery, and battery installations.
- Coordinate with dispatch for rapid response and customer satisfaction.
- Maintain accurate service documentation while following safety procedures.
Assistant General Manager at Jiffy Lube (2014-08 – 2019-12)
- Managed daily shop operations, employee scheduling, and customer service.
- Trained staff and monitored productivity and quality standards.
Carpet Cleaning & Maintenance Technician at A Affordable Clean (2010-03 – 2014-08)
- Performed commercial carpet cleaning and equipment maintenance.
- Worked directly with property managers to complete projects efficiently.
Education
High School Diploma – Sierra Nevada Job Corps
Coursework in Criminal Justice – ITT Technical Institute
Skills
Automotive TechnicianRoadside Service SpecialistMaintenance Professional
