Front Desk Concierge - Kent Services / AMLI Residential - Seattle, WA
(2025-09)
- Managed 30+ inbound calls daily, providing assistance and directing inquiries to appropriate departments.
- Provided excellent customer service by addressing and resolving over 50 customer inquiries daily in a timely manner.
- Supported leasing team by preparing over 15 residential property listings weekly and coordinating responses to tenant inquiries, improving leasing process efficiency.
Front desk Receptionist - Insight Global Agency Ericssons/Cushman and Wakefield
(2025-03 - 2025-05)
- Managed the front desk operations, greeting over 50 visitors daily and answering 30+ phone calls, while maintaining administrative records and schedules.
Warehouse associate - Distribution center
(2023-04 - 2025-03)
- Picked and packed an average of 50 customer orders daily with a focus on accuracy and timely delivery.
- Processed and shipped an average of 50 orders daily, ensuring timely delivery and accurate documentation.
Front desk mail associate - Cushman & Wakefield/Bill and Melinda Gates Foundation
(2023-07 - 2023-11)
- Processed and shipped an average of 100 packages weekly for associates in the building, ensuring timely delivery and proper handling of mail.
Front desk concierge - The Residences at Rainier Square
(2022-02 - 2022-05)
- Greeted an average of 50 residents daily, escorted guests and deliveries to elevators, and addressed various questions or concerns efficiently.
Mailroom associate - JND Legal Administration
(2021-09 - 2021-11)
- Organized and sorted an average of 200 pieces of mail daily, prepared mail for scanning using a Xerox scanner, and copied and printed critical documents as needed.
Receptionist/Back office - Illustraudio
(2021-05 - 2021-08)
- Managed data entry for over 200 documents weekly, organized and filed records efficiently, answered 50+ calls daily while taking accurate messages, converted paper records into digital files, and developed spreadsheets to track inventory data with zero errors.
Receptionist/back office - Viking Automatic Sprinkler Co.
(2020-09 - 2020-12)
- Entered data for over 100 records weekly, scheduled 20+ appointments for inspections, scanned and organized documents, answered an average of 30 calls daily, maintained alphabetical records for efficient access.
- Generated over 10 weekly reports to track project progress, organized completed work using Google Drive, and performed daily backups of 100+ files using Acronis.
Assistant to the nurse - NeighborCare Health
(2019-05 - 2019-09)
- Managed data entry and processed over 100 patient appointments weekly, while supervising office operations and responding to patient inquiries.
Admin Assistant - Virginia Mason Hospital - Seattle WA
(2019-02 - 2019-05)
- Entered customer and account data by inputting text and numerical information from source documents, achieving an accuracy rate of 98% while processing over 100 entries daily.
- Generated and stored 50+ weekly reports using MS Office, and conducted backup operations for office files to ensure data integrity.
- Managed front desk operations and completed 15+ assignments daily, ensuring prompt service delivery to clients.
