Extensive experience in Customer Service.
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I've been in Customer Service for over twenty years! I'm extremely passionate about customer satisfaction. My Special Skills include Type 75wpm with 98% accuracy. Microsoft Access (queries, data lookup, table management) and Medicare, Medicaid, and commercial payer compliance.
Current positions consisted of data entry, Claim Adjudication (AmeriHealth Caritas), Open and Close HSA Cards (BNY Mellon), Insurance Verification, and Medicare and Medicaid compliance. (Wound Health Solutions),
My first job was at Children's Hospital of Philadelphia (my favorite). My role of the Coordinator of Neuropsychology. In this role, I reviewed Letters of Medical Necessity (LOMN) and submitted to neuropsychologist for their approval. Informed families of the criteria for neuropsychic testing, i.e., diagnosis and insurance. Verified that all HIPAA forms were completed accurately. I was in this role for over ten years. July/2006 - Dec / 2018.
I attended Camden Community College in New Jersey for a few semesters. My major was Human Services.
