Taeler Smith

Operated cash register and processed customer transactions with accuracy and efficiency Provided excellent customer service by greeting customers, answering inquiries, and resolving any issues or complaints Managed cash drawer, including counting money, balancing cash register at the end of each shift, and preparing daily sales reports

Store Clerk/Cashier at C & F Food Store (2024-01 – 2024-06)

• Operated cash register and processed customer transactions with accuracy and efficiency
• Provided excellent customer service by greeting customers, answering inquiries, and resolving any issues or complaints
• Managed cash drawer, including counting money, balancing cash register at the end of each shift, and preparing daily sales reports
• Assisted in receiving merchandise shipments, verifying contents against purchase orders, and stocking shelves as needed
• Collaborated with team members to ensure proper pricing of products and accurate signage throughout the store
• Trained new employees on store procedures, including operating the cash register system effectively
• Contributed ideas for improving overall store operations during team meetings

Personal Assistant at LaTeeDa Photography (2019-07 – 2023-10)

• Managed and maintained executive's calendar, scheduling appointments and coordinating meetings
• Arranged travel accommodations including flights, hotels, and transportation for domestic and international trips
• Screened phone calls and emails, prioritizing messages and responding on behalf of the executive as needed
• Handled confidential information with discretion while maintaining a high level of professionalism at all times
• Managed expense reports by accurately tracking receipts, reconciling expenses, and submitting timely reimbursements
• Performed research tasks such as gathering data or compiling reports to support decision-making processes
• Maintained an organized filing system both physically and digitally to ensure easy retrieval of important documents
• Anticipated needs of the executive by proactively identifying potential issues or challenges before they arise
• Implemented time management strategies that increased productivity by XX%
• Served as point-of-contact for clients/customers/vendors resolving inquiries promptly
• Demonstrated strong problem-solving skills by resolving conflicts and addressing issues in a timely manner

Server/Shift Manager at Village Inn (2017-02 – 2019-06)

• Managed a team of XX servers, providing guidance and support to ensure exceptional customer service
• Implemented new training program for servers, resulting in improved product knowledge and upselling techniques
• Collaborated with kitchen staff to ensure timely delivery of food orders and maintain high levels of customer satisfaction
• Resolved customer complaints promptly and effectively, ensuring a positive dining experience for all patrons
• Mentored new servers on best practices for delivering excellent service while maintaining efficiency during busy shifts
• Demonstrated strong leadership skills by overseeing daily operations of the restaurant during absence of management team
• Trained staff on proper handling of cash transactions to minimize errors or discrepancies at end-of-shift reconciliation process
• Closely monitored inventory levels for bar supplies, anticipating needs based on historical data analysis
• Maintained a clean and organized work area, adhering to health and safety regulations at all times
• Managed daily operations of a busy restaurant floor, overseeing a team of XX staff members
• Implemented efficient seating arrangements and reservation systems to optimize customer flow and minimize wait times
• Monitored inventory levels and placed orders for supplies to prevent shortages or excess stock
• Resolved customer complaints or concerns promptly and effectively, striving to exceed their expectations
• Conducted regular performance evaluations for staff members, providing constructive feedback for improvement opportunities
• Created employee schedules based on business needs while considering individual availability and preferences
• Ensured adherence to company policies, procedures, and standards by all employees through regular training sessions

Front Desk Receptionist at Estilos Salon (2013-06 – 2017-02)

• Greeted and welcomed guests, providing a positive first impression of the company
• Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
• Scheduled appointments and maintained an organized calendar for multiple staff members
• Efficiently handled all incoming and outgoing mail, packages, and deliveries
• Maintained cleanliness and organization of the front desk area at all times
• Provided administrative support to various departments as needed, including data entry and filing
• Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively
• Collaborated with other team members to ensure seamless communication across different departments
• Trained new receptionists on office procedures, phone systems, and customer service best practices
• Ordered office supplies ensuring availability while managing costs within budget constraints

Night Auditor at Quality Inn (2012-05 – 2014-12)

• Performed nightly audits of hotel financial transactions, ensuring accuracy and compliance with company policies
• Managed front desk operations during overnight shifts, including guest check-ins and check-outs
• Resolved customer complaints and issues in a timely manner to ensure guest satisfaction
• Prepared daily reports summarizing hotel occupancy rates, revenue, and other key metrics for management review
• Collaborated with housekeeping staff to coordinate room availability for incoming guests
• Balanced cash drawers and completed end-of-day accounting procedures accurately
• Maintained strict confidentiality of guest information in accordance with privacy regulations
• Conducted regular inspections of public areas to ensure cleanliness and safety standards were met
• Responded promptly to emergency situations such as fire alarms or medical incidents, following established protocols

Certification in CISCO networking (CompTia A+ certification) – Pueblo Community College (2016-07 – 2017-07)

GED – Central High School (2004-08 – 2007-05)