Kremer Eye Center
October 2023 - Now
Receptionist
- Managed busy front desk, answering phones and greeting clients with professionalism.
- Handled incoming and outgoing mail and packages, ensuring timely delivery.
- Maintained confidentiality of sensitive information and followed all privacy policies and procedures.
- Provided excellent customer service, addressing inquiries and resolving issues in a timely manner.
- Assisted with billing and invoicing tasks, including processing insurance claims and collecting payments.
Underwriter Assistant- Hartford Steam Boiler
April 2022 - January 2024
- Communicated with brokers/agencies, internal departments, reviews and handles request to inquiries and research.
- Created Insurance quotes for New and Renewal business, research prior loss history and information while assigning occupancy codes and calculating the total insured value.
- Helped manage underwriting emails to and from clients to support underwriters.
Graphic Designer- Better Life Christian Center
June 2018 - March 2022
- Design and develop digital and print materials.
- Created social media, flyers, posters, and content projects.
- Used Photoshop daily along with all newswires and image sites.