Taiyen Gaddy

To secure a Medical Office Assistant position that will utilize the education I have received in Human Resources and Administration along with my interpersonal, organizational, and communication skills.

Business Document Trainee - NYS Department of State Corporations - Albany

(2024-02 - 2024-07)

• Answer phone calls from the public using the VCC phone system and enter call information into the CRM.
• Search corporate documents and process requests submitted by the public and service companies.
• Process credits cards and checks transactions for requests submitted to the Division of corporations.
• Print individual operation cash reports and various such report fees processed.
• Reconciled payments transaction at the end of the day
• New York State Dashboard Systems

Administrative Assistant - NYSDOH Office of Aging and Long-term healthcare - Albany, NY

(2023-12 - 2024-02)

• Duties include handling telephone phone calls and responding to emails, requests and arranging meetings.
• Document filing, updating client’s information on internal revenue management systems.
• Track services and payment on Excel spreadsheets
• Mail letters to clients electronically

Student Support Assistant/Administrative Assistant - LaSalle School - Albany, NY

(2022-05 - 2023-06)

• Maintain Daily Attendance logs
• Enters data into the Education Student Management System (new student data, existing student data)
• Generate quarterly awards for students, including organization of all awards for distribution.
• Complete special projects and other duties as assigned.
• Supports the daily point system by confirming accurate data entry.
• Performs front line reception duties, including but not limited to, generation CSE mailers, distribution of memorandums and letters for both internal and external parties, answering calls from the classrooms.
• Provide general clerical support, including but not limited to typing, faxing, copying, deliveries across the school campus, preparing reports, order supplies, and maintaining filing systems.
• Scheduling meetings and commented for excellent accuracy levels of data Entry
• Manage calendar appointments
• Proficient in Microsoft Word, Excel, and Outlook
• Monitoring of equipment and tracking returns from past students

Brand Ambassadors - Victory Marketing Agency - Albany, NY

(2022-01 - 2022-04)

• Conducting Covid-19 Test
• Served as a friendly and helpful first point of contact for all those entering and departing the medical center.
• Maintaining patients Confidentiality
• Checked patients in on Well Health Mobile Application
• Kept a log of all patients and daily data entry.

Administrative Support Staff - NYS Department of Health - Albany, NY

(2021-01 - 2021-06)

• Enter data in the D.O.H Commerce Health System and make sure it is efficient.
• Working with diversity of people
• HIPPA
• Face-to-Face contact

Medical Office Clerk - VNA Home Health - Albany, NY

(2020-09 - 2020-12)

• Answering the medical department telephone and processing the calls
• Always Maintaining confidentiality
• Logging information on internal systems
• Typing various reports, letters, and memoranda
• Processing incoming and outgoing mail

Laboratory Assistant 1/Registration Associate/Secretary - St. Peter’s Hospital - Albany, NY

(2013-08 - 2020-02)

• Hospital Registration, Invision OAS Gold, Order different blood tests.
• Direct face-to-face communications with patients, Strong PC Keyboard skills
• Collect patient demographics, Verify patient’s health insurance, strong data entry
• Scheduled appointments for multiple departments.
• Confirmed appointment prior to the arrival and booked follow up appointments.
• HIPPA Compliance, knowledge of medical Terminology, ICD 10 Codes
• Patient billing: collect copays, deductibles, outstanding balances.
• Scan All approval letters and denial letters to patients' accounts in Allscripts.
• Complete all insurance LAD reports.
• Complete all requested discharge reports.
• Create tasks for requested clinical/retrieve all faxes from Right fax.
• Notify UM nurses to review/Email denial letters to the UM/Commercial team.
• Secure All commercial /managed care authorizations.
• Set up Peer to Peer reviews for Physician Advisor

Childcare Worker - St. Anne’s Institute - Albany, NY

(2012-08 - 2014-10)

• Leads or assists in the organization and operation of seasonal activities.
• Provided for physical and psychological needs of clients, including physical safety, hygiene, clothing.
• Defines and monitors behavior limits for clients within the program activity.
• Facilitate group meetings and activities both on and off campus, including outings.
• Ensure assigned paperwork is thorough and accurate.

Office Coordinator - Accelecare Wound Care Center - Albany, NY

(2011-09 - 2012-01)

• Entered and reconciled daily charges for patients, ordered daily supply.
• Answer multi-phone lines, scheduled appointments, register and creat new folders for new Patients.
• Maintained professional communication with individuals across the healthcare field.
• Collect Co-pays and verify insurance information.
• Performed regular backups to ensure data preservation.

Associate Degree - Healthcare Administration - Bryant & Stratton College (2021-09 - 2022-08)

Associate Degree - Medical Assistant - Bryant & Stratton College (2009-09 - 2010-12)

Associate Degree - Human Resource Specialist - Bryant & Stratton College (2008-01 - 2008-08)

Associate Degree - Administrative Assistant - Bryant & Stratton College (2006-01 - 2007-08)