Tam C

Organized and dependable professional with experience in real estate sales, transaction support, office administration, business operations, and customer service. Skilled in maintaining accurate records, preparing paperwork, coordinating with clients and business partners, managing schedules and follow-ups, and preparing reports. Experienced with CRM and real estate platforms, QuickBooks Online, spreadsheets, and confidential records.

Known for attention to detail, professionalism, and keeping busy operations running smoothly.

Assistant Warehouse Manager - SCL Group - Plant City, FL

(2021-12)

• Prepare reports covering P&L;, projected revenue, bookkeeping, and payroll; review information for accuracy and support business planning.
• Prepare and process invoices, shipping documents, packing lists, supply orders, and other operational paperwork.
• Maintain accurate inventory and transaction records, monitor incoming and outgoing materials, and conduct periodic inventory counts.
• Coordinate with vendors and customers to resolve delivery questions, quality concerns, and other day-to-day issues.
• Support daily operations, staff coordination, and workflow improvements while balancing competing priorities.

New Home Sales Agent - Adams Homes - Tampa, FL

(2019-09 - 2021-07)

• Supported buyers through the home-purchase process, answering questions and communicating property details, pricing, upgrades, and financing options.
• Updated customer records, prepared transaction paperwork, drafted offers, and completed administrative tasks related to sales activities.
• Coordinated with lenders, title and escrow companies, attorneys, inspectors, appraisers, builders, and clients to support transaction progress and closing requirements.
• Maintained records of visitors and helped keep model-home offices organized and professional.
• Researched competing listings and communicated with clients and management about property needs, pricing, and project status.

Real Estate Sales Agent — Apartments & Rentals - Residential Rentals - Long Island, NY

(2019-01 - 2019-09)

• Marketed and managed rental listings through MLS, brokerage platforms, and direct landlord relationships.
• Assessed client needs, coordinated property showings, and followed up with renters and property owners.
• Reviewed rental applications and supporting information, coordinated lease documentation, and helped ensure timely signing.
• Communicated with landlords and property managers regarding availability, property access, and repairs.
• Used CRM software and real estate databases to track leads, appointments, listings, and transactions.

Front Desk Assistant & Eyelash Artist - Courtney Akai Lash Boutique - New York, NY

(2012-06 - 2018-12)

• Answered phones, scheduled appointments, handled client check-in and checkout, and arranged follow-up appointments.
• Welcomed clients, answered questions, and supported the owner and team with day-to-day client service.
• Maintained inventory and helped keep client paperwork, treatment rooms, and front-desk operations organized.
• Trained junior lash artists and supported a polished, high-service client experience.

Dermatology Clinic Medical Assistant / Aesthetician - Walter Reed Army Medical Center - Washington, DC

(2007-02 - 2011-10)

• Documented treatment notes in electronic medical record systems and coordinated appointments, confirmation calls, and follow-ups.
• Maintained patient records and handled confidential information discreetly, including work with high-profile and VIP military personnel.
• Managed inventory and medical-supply orders and supported efficient clinic flow.
• Prepared and sterilized procedure trays and followed applicable safety and sanitation procedures.

Associate of Arts - General Studies - BYU–Idaho (2004-06)