Reservations Department Agent - Otesaga Hotel and Resort
(2026-02)
- Check in Guests and Welcome them under Forbes Standards Expectations
- Verify Credit Cards and cash handling
- Offer amenities and upsell for Reservations
- Communicate with Concierge, Accounting and Reservations team in regards to guests needs
- Handle and coordinate dinner reservations with F&B Department
- Give recommendations to guests for outdoor activities and restaurants off premise
- Give quotes for future bookings at the hotel as well as handle amenities for them
Front Desk Receptionist - Otesaga Hotel and Resort
(2025-08 - 2026-02)
- Check in Guests and Welcome them under Forbes Standards Expectations
- Verify Credit Cards and cash handling
- Offer amenities and upsell for Reservations
- Communicate with Concierge, Accounting and Reservations team in regards to guests needs
- Handle and coordinate dinner reservations with F&B Department
- Give recommendations to guests for outdoor activities and restaurants off premise
Catering Team Member - Chef Deanna Catering Inc
Seasonal
- Transport food from main kitchen to onsite location
- Help prep cook appetizers
- Set up food platters and main tables
- Pass out appetizers and clean up during main events (weddings, wedding rehearsals, dinner parties, office parties, etc)
- Communicate with Chef about service afterwards
- Helping with clean up after event
Bartender/Server - Bluestone Restaurant and Pub - Delhi, NY
Seasonal Golf
- Greet customers and manage phones
- Take reservations and set up tables
- Prepare alcoholic beverages and cocktails for guests
- Wait on tables and inform them of daily specials
- Be aware of events happening on the premise
- Serve at catering events
Bartender/Server - O'Neils Shire Pub - Delhi, NY
(2023-08 - 2024-05)
- Greeted customers
- Waited on tables and was familiar with rotating specials
- Prepared alcoholic beverages and mixed drinks for customers at bar as well as for other servers
- Took phone orders and bagged to go orders
- Waitressed at events for buyouts
- Opened and closed restaurant
- Managed POS system and access to safe
Internship - MagPies on Pinkstreet - Andes, NY
(2023-08 - 2023-12)
- Worked once a week for 5hrs learning skills preparing pies
- Learned to work with different fillings (fruit, nuts, custards)
- Worked how to create desserts on a mass scale
- Washed and cut fruits for prep work
- Helped prepare and roll out pie crusts from dough to cookie crusts
Assistant General Manager - Broadstreet Oyster Co - Santa Barbara, CA
(2022-12 - 2023-08)
- Worked with different wineries and breweries, to create a local portfolio of beer and wine for the establishment to sell
- Handled inventory and alcohol ordering
- Created schedules and handled time off requested by employees
- Helped customers pair their meals with beer and wine that is consistently in rotation and always staying up to date with what's being sold
- Training new employees with what is expected in the establishment
- Cash handling and doing sales reports at end of day, as well as making bank deposits
- Being familiar with food allergies at all times to make sure customers are safe
- Handled online orders
Host - Outback Steakhouse - Oxnard, CA
(2021-12 - 2022-03)
- Greet customers and seat them accordingly to waiters sections
- Answer phone, taking to-go orders, and charging orders whether it be with POS or Cash
- Handle online orders, bag orders and help distribute to third-party delivery companies accordingly
- Help bus tables and keep establishment clean
Cashier/Bartender (Beer and Wine Only) - Broadstreet Oyster Co - Malibu/Santa Barbara, CA
(2021-04 - 2021-12)
- Greet customers to the establishment and proceed to explain specials of the day
- Help customers pair their meals with beer and wine that is consistently in rotation and always staying up to date with what's being sold
- Stocking throughout the day and helping with inventory
- Training new employees with what is expected in the establishment
- Cash handling and doing sales reports at end of day
- Being familiar with food allergies at all times to make sure customers are safe
- Handled online orders
Waitress - Lalo's Family Restaurant - Oxnard, CA
(2018-05 - 2021-03)
- Greeting all customers to the establishment
- Taking orders and offering advice on the menu
- Making prepared mixed drinks for tables
- Answering the phone for take out orders, reporting them to the kitchen and bagging them
- Memorized breakfast lunch and dinner menus, offered specials and promoted new dishes to customers
- Promoted alcoholic beverages to Adults over the age of 21
- Was allowed to charge tables when they paid with credit/debit cards
- Covered as a manager/cashier when was required or needed
- Took plates, refills, and pre-bused tables
- Did deliveries during Covid Pandemic
- Helped train new incoming staff
