Tammy Griffin

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Human Resource and Payroll Administrator - Mills Automotive Group - Pineville, NC

(2025-06)

• Handled Human Resource and Payroll aspects for 5 car dealerships in Louisiana and Georgia
• Processed background checks, drug screens and caliper test for candidates
• Onboarded all new hire candidates by adding them in Paycom, our Hireology system, and Employee Navigator benefit system.
• Processed E-Verify
• Onboarded employees who terminated from the company
• Processed Unemployment Claims
• Processed Interrogatory Letters for Garnishments
• Processed Worker Compensation claims
• Handled FMLA for my locations
• Processed OSHA requirements
• Processed Semi-Monthly payrolls for all 5 dealerships
• Managed vacation balances for my locations manually until they are fully set up in Paycom
• Unloaded 401k and HSA files after each Semi-Monthly Payroll
• Assisted with open enrollment and any benefit inquiries throughout the year for my dealerships
• Assisted with Workers Compensation, and 401k Audits

HR Specialist - Mecklenburg County Government - Charlotte, NC

(2022-01 - 2025-05)

• Taking multiple inbound and direct calls daily
• Answering multiple emails daily
• Working Cherwell tickets once or twice a week
• Working team emails and voicemails once per week
• Running New Hire Orientation once every other month and sending the information to Talent Acquisition and Security
• Running Cobra process and mailing out packets twice a month
• Running LOA Billing process and mailing out invoices twice a month
• Sending repayment agreements to employees that owe LOA Billing amount
• Handling Leave of Absence –FMLA management cases and answering FMLA policy questions
• Adding new hires to Peoplesoft
• Setting up benefits in Peoplesoft
• Assisting with Benefit enrollment and benefit questions
• Answering HR Policy questions
• Setup transfers, promotions, reassignments, position changes, bilingual pay, College tuition reimbursement payments, equity adjustments, and interim pay in Peoplesoft
• Assist with processing Dependent Age Out and Dependent Failed Reports.

Compensation Analyst - APC Temp Agency working with Mecklenburg County - Charlotte, NC

(2021-08 - 2022-01)

• Preparing Position Control Forms, and Personnel Action Requests
• Answer emails from other departments
• Entering Salary Surveys
• Entering and reviewing excel spreadsheets
• Preparing SOPs for Compensation procedures.

Payroll Specialist - Magic One Auto - Charlotte, NC

(2019-08 - 2021-08)

• Entered payroll for 200 employees on Bi-weekly and Semi-Monthly frequency
• Answering phones
• Assisted with Onboarding and entering employees in Paycom's Payroll/HR system
• Filing
• Assisted with Account Payables when AP Specialist was out of the office
• Answered questions regarding garnishments and taxes
• Setup garnishments and deductions in Paycom
• Kept track of Insurance deductions by setting up spreadsheets
• Processed Employee Receivables through payroll
• Sent Employee Receivable letters to employees
• Assisted with Technical issues.

Accounting Administrator - APM Terminals (employed by Talent Bridge) - Charlotte, NC

(2018-12 - 2019-08)

• Enter Work Orders into Depot for the Elizabeth, NJ terminal
• Send EDI files through Depot
• Approve estimates in MercPlus and Newport Systems
• Answer emails from GSC to reconcile estimate amounts
• Enter Misc Repair Loads into Medlog
• Answer client and terminal emails in a timely manner
• Wrote Standard Operating Procedures for my position.

Client Retention Specialist - ADP - Alpharetta

(2011-09 - 2018-11)

Started out as a Client Service Representative from 2006-2007. Was promoted to the Control Team in 2007. Was promoted to the Client Retention Team in 2011.

• Processed payroll for clients who was at risk for terming services
• Employee count ranged from 1-50 employees
• Processed multistate payroll
• Assisted Inbound with processing payrolls for multiple clients
• Worked on special projects, such as the Corporate Escalation Reports, and Multicase reports
• Took escalation calls from inbound associates, and resolved their issues
• Spoke with Corporate Escalation clients, and resolved their issues
• Setup clients that have FED ID changes
• Assisted Client Service with incoming calls during peak times of the day and year
• Assisted with FMLA questions
• Worked to resolve tax issues for escalated clients
• Assisted the amendment team with processing amendments
• Worked to retain client businesses by effectively reducing their costs, addressing their concerns, and resolving their issues
• Setup jurisdictions, and garnishments for clients
• Made agency calls to the IRS and State agencies over tax issues
• Contacted clients that submitted Net Promoter Surveys, and Client Experience Surveys
• Have knowledge of the general ledger structure, and balancing of transactions
• A base knowledge of general journals and reporting
• Assisted in the quarter close process so our tax team could file the quarterly returns
• Assisted inbound associates with Technical Support issues
• Contacted clients for wires if their payroll was over threshold
• Processed direct deposit payroll reversal from SAP
• Processed credit requests through Oracle.

Associate in General Education Degree - General Education - Rowan-Cabarrus Community College (2019-01)

College Transfer Courses - Cape Fear Community College (1994-05)

Diploma - Hickory High School (1991-05)