Tammy Lawson

An experienced professional administrator with progressive positions in the service industry. Recognized for creating a positive environment where employees and customers can thrive and succeed. Detailed, quick-paced and a true team player. Known for flexibility, strong work ethic, embracing change and continuous learning.

Probation/Parole Agent - Wisconsin Department of Correction - Racine, WI

(2025-01 - 2026-12)

The Probation and Parole Agent is responsible for monitoring a caseload of individuals placed on court ordered supervision. The Department of Corrections is focused on public safety through the custody and supervision of those in our care. Using evidence-based approaches, employees implement lasting change with a positive impact for the people of Wisconsin.

• Assess and prepare case plans for offenders
• Foster law-abiding behavior and positive participation in the community
• Prepare accurate and timely investigations, reports, and case records
• Perform community outreach and liaison activities
• Social work methods, such as case planning and management, assessing needs, interviewing, etc.
• Criminal justice
• Victim services
• Cultural awareness
• Effective oral and written communication skills
• Problem identification and resolution techniques
• Applicants must possess a valid driver's license and meet State of Wisconsin fleet requirements
• Placing correctional clients in detention including arrest, custody and transportation
• Applying Evidence Based Practices to persons in a correctional setting

Certified Medical Assistant - Aurora Healthcare - Racine, WI

(2019-01 - 2025-12)

Responsible for working directly with the physician in an outpatient setting. Cross-trained between clinical and administrative duties. National leader in clinical innovation, health outcomes, consumer experience and value-based care, Aurora Healthcare is an integrated, not-for-profit, health care provider, sharing how it improves the patient experience with actionable insight.

• Maintained accurate medical records of patient's care, condition, progress and concerns
• Developed objective data and documents for aspects of patient care
• Provided accurate and detailed filing activities
• Ensured that the office ran smoothly
• Responding appropriately to the physical, emotional and developmental needs of patients
• Demonstrated excellent customer service, when answering phones and setting appointments
• Developed a trustworthy rapport with all levels of the organization and customers
• Monitored vital signs (blood pressure and pulse) with empathy and respect
• Performed clerical duties, such as word processing and data entry
• Executed detailed coding efforts in an accurate and clear manner
• Performed excellent monthly and daily department safety rounding
• Demonstrated exceptional Microsoft Office Skills
• Contributed in performance improvement activities
• Trained new personnel and assisted co-workers with dignity
• Established a reputation for quality assurance

Certified Medical Assistant - Advanced Pain Management, LLC - Racine, WI

(2018-01 - 2019-12)

Strive to provide compassion in every interaction with the most advanced care to relieve pain, restore function and renew hope.

• Maintain accurate electronic medical records of the patient's care, condition, progress and concerns
• Develop objective data and documents for aspects of patient care
• Responds appropriately to the physical, emotional and developmental needs of patients
• Demonstrates excellent customer service, when answering phones and interacting with patients
• Develop a trustworthy rapport with all levels of the organization and customers
• Monitored vital signs (blood pressure and pulse) with empathy and respect

Certified Medical Assistant - Ascension-Wheaton healthcare - Racine, WI

(1994-01 - 2018-12)

Responsible for working directly with the physician in an outpatient setting. Cross-trained between clinical and administrative duties. A Faith Based, non-profit Healthcare Organization. As of March 1, 2016, Wheaton Franciscan Healthcare's Southeast Wisconsin operations and related corporate services became part of Ascension.

• Maintained accurate medical records of patient's care, condition, progress and concerns
• Developed objective data and documents for aspects of patient care
• Provided accurate and detailed filing activities
• Ensured that the office ran smoothly
• Responding appropriately to the physical, emotional and developmental needs of patients
• Demonstrated excellent customer service, when answering phones and setting appointments
• Developed a trustworthy rapport with all levels of the organization and customers
• Monitored vital signs (blood pressure and pulse) with empathy and respect
• Performed clerical duties, such as word processing and data entry
• Executed detailed coding efforts in an accurate and clear manner
• Performed excellent monthly and daily department safety rounding
• Demonstrated exceptional Microsoft Office Skills
• Contributed in performance improvement activities
• Trained new personnel and assisted co-workers with dignity
• Established a reputation for quality assurance

Medical Assistant - Gateway Technical College (1993-01 - 1993-12)

Certification - Medical Assistant - Gateway Technical College (1994-12)

Associate of Criminal Justice - Criminal Justice - Gateway Technical College (2021-12)

Associate of Human Services - Human Services - Gateway Technical College (2026-12)