Regional Executive Director - ADDUS HEALTHCARE - Virginia territory
(2022)
- Oversight of 4 locations within the Virginia territory
- Improved financial performance 31% within 6-months by implementing targeted performance metrics and fostering a culture of interdisciplinary collaboration
- Drove 28% performance improvement through KPI-driven accountability
- Expanded referral relationships and market presence through C-Suite level Partnership Agreements
Regional Market Executive - COMPASSUS - Arizona and California markets
(2019 - 2022)
- Oversight of 13 locations throughout the Arizona and California markets - 1200 ADC
- Led 37 healthcare outreach professionals
- Improved team effectiveness 30% through transparency and accountability
- Awarded Area Market Executive of the Year 2022 for highest growth acceleration during the COVID 19 pandemic.
Executive Director - BRISTOL HOSPICE - Hawaii
(2016 - 2019)
- Led the largest hospice organization in Hawaii and improved overall ADC from 227 to 432 within 19 months
- Implemented needed resources and programs within the community and established positive outreach across the island of Oahu branding Bristol Hospice as the leader in end-of life care in 2018
- Increased financial, operational, clinical, and growth metrics 18% by embracing the cultural needs of the market
- Enhanced engagement, compliance, and referral development by partnering with the largest private insurance provider (HSMA) increasing market outreach by over 27%
Vice President of Operations - SAVIOR & SANCTUARY HOSPICE - Arizona, Texas, Illinois
(2006 - 2016)
- Hospice acquisition and start-up expert for 3 states (Arizona, Texas, Illinois)
- Completed all 855A Applications, Due-Diligence, Letters of Intent (LOI), Change in Majority Ownership (CIMO), Change in Ownership (CHOW), CMS-1561 forms, Medicare/Medicaid billing authorizations, EDI/NPI set up, Medicare Certification Surveys and CHAP Certification Surveys
- Recruited, hired and onboarded all physicians, clinicians, sales team and administrative staff
- Oversight of P&L, Credit Balance Reports, CAP and KPIs for 7 locations
