Taraeya Pass

Customer service professional with 8 years of experience helping clients in fast-paced, service-focused environments. Known for clear communication, empathy, and staying calm while resolving issues. Skilled at handling busy workloads, managing client expectations, and making sure people feel cared for.

Esthetician at Massage Envy (2023-01 – Present)

• Greet clients, check them in, and help with scheduling.
• Provide customized skincare services while maintaining excellent customer communication.
• Handle client questions and concerns calmly and professionally.
• Manage a busy appointment flow and ensure a smooth, welcoming environment.
• Support team operations by coordinating schedules and assisting staff.

Freelance Service Provider (Makeup & Client Care) (2018 – Present)

• Deliver personalized services with strong client communication.
• Manage bookings and time-sensitive sessions independently.
• Provide product guidance and answer client questions.
• Build long-term client relationships through consistent care.

Licensed in anesthetics from the State of Tennessee Board of Cosmetology & Barber Examiners

High school graduate