Tarshena Knight

Experienced Registered Nurse and Case Management professional with 12+ years of progressive healthcare experience spanning case management, care coordination, inpatient nursing, charge nurse leadership, oncology/infusion services, and patient care operations. Experienced in coordinating complex patient needs, developing individualized care plans, facilitating interdisciplinary collaboration, supporting discharge planning, educating patients and families, and ensuring accurate and compliant clinical documentation. Proven ability to lead teams, train staff, prioritize competing demands, and advocate for patients across the continuum of care.

Seeking to leverage clinical expertise, leadership experience, and care coordination skills as a Case Manager

Case Manager - BAPTIST HOSPITAL - Pensacola, FL

(2023-07)

Coordinate comprehensive case management services for patients with complex medical and psychosocial needs, supporting appropriate care delivery and successful transitions across the healthcare continuum.

• Conduct thorough patient assessments to identify needs, barriers, goals, available resources, and appropriate interventions.
• Develop and implement individualized case management plans based on patient needs and changing clinical circumstances.
• Collaborate with physicians, nurses, therapists, social services, patients, families, community agencies, and other healthcare professionals to facilitate coordinated care.
• Monitor patient progress and adjust case management strategies in response to changes in condition, care needs, or available resources.
• Facilitate communication between patients, families, providers, and healthcare organizations to promote continuity of care and positive outcomes.
• Coordinate referrals and services with healthcare providers, community organizations, and external agencies to address medical, functional, and support needs.
• Educate patients and families regarding available programs, benefits, services, and care options to promote informed decision-making.
• Maintain accurate, timely, and confidential case documentation in accordance with organizational policies, regulatory requirements, and professional standards.
• Participate in interdisciplinary case discussions and conferences, providing clinical insight and contributing to individualized care strategies.
• Identify barriers to care and work collaboratively with the healthcare team to develop appropriate solutions.
• Train and support new case managers, contributing to staff competency, consistency, and quality of service delivery.
• Serve as a patient advocate while balancing clinical needs, available resources, organizational requirements, and continuity-of-care considerations.

Registered Nurse — In-House Travel / Float Pool - BAPTIST HOSPITAL - Pensacola, FL

(2021-10 - 2023-07)

Provided comprehensive nursing care for patients with diverse diagnoses across a 34-bed inpatient unit, managing care from admission through discharge.

• Assessed patient histories, presenting symptoms, clinical status, and changing care needs to support appropriate nursing interventions.
• Collaborated with physicians and interdisciplinary team members to coordinate individualized treatment plans and promote safe patient outcomes.
• Provided patient and family education related to medications, nutrition, pain management, wound care, procedures, and post-discharge needs.
• Prepared ambulatory and surgical patients according to established policies, procedures, and individualized clinical requirements.
• Recognized and responded appropriately to clinical deterioration, including cardiac arrest, respiratory distress, and shock.
• Maintained accurate clinical documentation while adhering to professional, legal, ethical, and regulatory standards.
• Supported patient safety, quality improvement, regulatory compliance, and professional development initiatives.
• Prioritized multiple patient care needs in a fast-paced environment while maintaining effective communication with patients, families, and interdisciplinary staff.

Registered Nurse — Charge Nurse / Staff Nurse - BAPTIST HOSPITAL - Pensacola, FL

(2017-11 - 2021-10)

Provided clinical leadership and oversight as Charge Nurse while delivering direct patient care to high-acuity and medically complex patients.

• Coordinated daily patient care activities and supported appropriate assignment of staff and resources based on patient acuity and care needs.
• Led and supported nursing staff in delivering safe, patient-centered care consistent with hospital standards and evidence-based practices.
• Provided orientation, didactic instruction, and clinical guidance to new nurses and student nurses.
• Served as a clinical resource for staff members, assisting with complex patient care, prioritization, and problem-solving.
• Collaborated with interdisciplinary team members to promote coordinated care and successful patient outcomes.
• Provided care to patients requiring complex interventions, including ventilator management, extensive wound care, chemotherapy, and immunotherapy.
• Educated patients, families, and caregivers regarding medications, nutrition, treatment plans, side effects, wound care, radiation-related skin care, and ongoing care needs.
• Promoted a compassionate and patient-centered environment while maintaining high standards for safety, quality, and regulatory compliance.
• Assisted with identifying patient needs and coordinating appropriate interventions throughout the continuum of care.

Patient Care Technician - BAPTIST HOSPITAL - Pensacola, FL

(2015-10 - 2017-10)

Supported nursing staff in the delivery of safe, efficient, patient-centered care.

• Obtained and documented vital signs, monitored patient status, and communicated significant findings to nursing staff.
• Assisted patients with activities of daily living, mobility, hygiene, nutrition, and comfort.
• Monitored wounds and skin integrity and reported changes to appropriate clinical staff.
• Transported patients safely to appointments, diagnostic testing, and other areas of the hospital.
• Maintained a clean, safe, and organized patient care environment.
• Assisted with equipment and supply management to support daily unit operations.
• Communicated patient needs and observations to members of the healthcare team.

Patient Care Technician - MIDTOWN MEDICAL CENTER - Columbus, GA

(2013-03 - 2015-09)

Provided direct patient support under the direction of nursing staff.

• Monitored and documented vital signs, weights, intake/output, and other patient information.
• Communicated changes in patient condition to nursing leadership.
• Assisted patients with mobility, feeding, hygiene, dressing, and other activities of daily living.
• Supported patient and family education regarding care and treatment.
• Monitored specimens and test results and appropriately communicated concerning findings.
• Maintained a safe, clean environment and followed infection prevention procedures.
• Responded to patient requests and collaborated with nursing staff to promote patient satisfaction and safety.

Bachelor of Science in Nursing - Nursing - Western Governors University (2021-03)

Associate of Science in Nursing - Nursing - Fortis College (2017-09)