Taryn A. Jackson
Event Volunteer Coordinator and Senior Brand Ambassador
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About
Ready to apply strong communication skills and technical knowledge in a dynamic work environment, ensuring customer comfort and safety. Eager to serve with more than eight years of experience in customer service roles; highly skilled in managing customer interactions with empathy and efficiency. Proficient in using technology tools such as Salesforce and Microsoft Office to enhance customer satisfaction and streamline operations.
Experience
Event Volunteer Coordinator and Senior Brand Ambassador - Armstrong Creative Consulting, Inc.
(2015-09)
- Engaged with members of the community for participation in client events and projects
- Managed student recruitment and participation in mentorship and camp programs
- Coordinated and supervise event staff/volunteers
- Ensuring event logistics and timelines
- Handling event registrations and attendee communications
Permanent Substitute Teacher - Eagle's Nest Elementary - Kelly Education Staffing - Orlando, FL
(2022-09)
- Facilitated education and the school-day process
- Interfaced with parents and administrators
- Adapting to different educational environments ensuring students engagement
- Maintaining classroom and facilitating classroom activities
President & CEO - Pink Blush Beauty Lab, LLC.
(2020-05)
- Foster friendly, warm, and exceptional customer experience evidenced by 90% repeat clientele
- Provide hair removal, facials, hair waxing, body treatments, and makeup applications to enhance clients' personal appearance
- Evaluate clients' skin/skin conditions and offer recommendations for treatments
Customer Service Advisor - Blackboard Inc. - Daytona Beach, FL
(2020-08 - 2021-03)
- Delivered exceptional service via live chat, email, and phone calls
- Assessed and resolved customer issues
- Conducted customer service surveys
- Greeted customers
- Managed customer accounts
- Responsible for troubleshooting applications
- Inventoried spreadsheets
Vice President, Students Activities Board - Bethune-Cookman University - Daytona Beach, FL
(2018-08 - 2020-05)
- Coordinate and manage recreational programs and social events
- Develop and oversee events in relation to Greek life
- Provide mentorship and guidance to less experienced board members
- Help maintain student morale via engaging events, programs and workshops
- Answer and address student/faculty inquiries in a professional manner, both by phone and in person
- Liaison for third-party contractors and vendors for student activities and involvement
- Assist student life director in processing pre-need and at-need event and program contracts
Office Administrator - Herbert Thompson Funeral Home - Daytona Beach, FL
(2019-12 - 2020-08)
- Complete required permits and certificates
- Establish and maintain strong business relationship with families
- Assist funeral directors with events held on site, including services and arrangement conferences
- Assist with facility maintenance
- Answer customer inquiries in a professional manner, either by phone or in person
- Contact customers to verify arrangements
- Assist with body recovery and transport as needed
- Process pre-need and at-need sales contracts
- Create and modify documents, correspondence and reports
Education
B.S. - Aging Studies - Bethune Cookman University (2020)
