Event Volunteer Coordinator and Senior Brand Ambassador - Armstrong Creative Consulting, Inc.
(2015-09)
- Engaged with members of the community for participation in client events and projects
- Managed student recruitment and participation in mentorship and camp programs
- Coordinated and supervise event staff/volunteers
- Ensuring event logistics and timelines
- Handling event registrations and attendee communications
Permanent Substitute Teacher - Eagle's Nest Elementary - Kelly Education Staffing - Orlando, FL
(2022-09)
- Facilitated education and the school-day process
- Interfaced with parents and administrators
- Adapting to different educational environments ensuring students engagement
- Maintaining classroom and facilitating classroom activities
President & CEO - Pink Blush Beauty Lab, LLC.
(2020-05)
- Foster friendly, warm, and exceptional customer experience evidenced by 90% repeat clientele
- Provide hair removal, facials, hair waxing, body treatments, and makeup applications to enhance clients' personal appearance
- Evaluate clients' skin/skin conditions and offer recommendations for treatments
Customer Service Advisor - Blackboard Inc. - Daytona Beach, FL
(2020-08 - 2021-03)
- Delivered exceptional service via live chat, email, and phone calls
- Assessed and resolved customer issues
- Conducted customer service surveys
- Greeted customers
- Managed customer accounts
- Responsible for troubleshooting applications
- Inventoried spreadsheets
Vice President, Students Activities Board - Bethune-Cookman University - Daytona Beach, FL
(2018-08 - 2020-05)
- Coordinate and manage recreational programs and social events
- Develop and oversee events in relation to Greek life
- Provide mentorship and guidance to less experienced board members
- Help maintain student morale via engaging events, programs and workshops
- Answer and address student/faculty inquiries in a professional manner, both by phone and in person
- Liaison for third-party contractors and vendors for student activities and involvement
- Assist student life director in processing pre-need and at-need event and program contracts
Office Administrator - Herbert Thompson Funeral Home - Daytona Beach, FL
(2019-12 - 2020-08)
- Complete required permits and certificates
- Establish and maintain strong business relationship with families
- Assist funeral directors with events held on site, including services and arrangement conferences
- Assist with facility maintenance
- Answer customer inquiries in a professional manner, either by phone or in person
- Contact customers to verify arrangements
- Assist with body recovery and transport as needed
- Process pre-need and at-need sales contracts
- Create and modify documents, correspondence and reports
