Taylor Bernardi

Friendly, dependable, and compassionate professional with over 10 years of experience providing exceptional care and support to clients. Strong communication, problem-solving, and organizational skills with a passion for helping others. Experienced handling sensitive situations and building positive relationships with customers and coworkers. Eager to bring excellent customer service skills to a customer-focused role.

PCA at Visiting Angels (2026-03 – Present)

• Build strong relationships with clients and families through compassionate, professional service.
• Assisted with scheduling and daily care while maintaining accurate documentation.
• Responding calmly and effectively to changing situations.
• Communicated with supervisors and healthcare professionals to ensure quality care.
• Maintain confidentiality and professionalism at all times.

Housekeeping at Bradley Airport National Aviation (2023-10 – 2024-01)

• Cleaning all areas of the terminal.
• Provide a range of general cleaning services to include toilets, vacuuming/wet and dry mopping, emptying bins.
• Monitor and maintain sanitation and organization of assigned areas.
• Ensure all chemical and cleaning solutions are used correctly.
• Assist team leaders/supervisors when needed to ensure optimum service to clients.
• Comply with monthly training sessions delivered by the supervisor/manager as necessary.

Driver Messenger at Garda World (2020-10 – 2022-07)

• Sort and organize money bags
• schedule delivery routes
• manage and deliver money

Personal Care Assistant at Webster Homecare (2016-12 – 2020-02)

• Assisted clients with daily living activities, including personal hygiene, dressing, and mobility support.
• Monitored clients' health conditions, reporting any changes to family members or medical personnel.
• Provided companionship and emotional support to improve clients' mental well-being and reduce isolation.
• Supported clients with meal preparation, feeding assistance, and adherence to dietary restrictions

Certificate in Dental Assistant – Porter and Chester Institute

High School Diploma – West Springfield High School