Global Dispatch Manager at Limos Long Island (2023-01 – Present)
- Managed worldwide luxury transportation operations, coordinating airport transfers, affiliate coverage, and real-time trip updates across multiple time zones during high-volume shifts.
- Handled live dispatch, inbound calls, booking changes, and service recovery while overseeing 80–90 daily trips during peak airport and corporate travel hours.
Cab & Bus Dispatcher at BusRoute (2024-01 – 2026-12)
- Managed daily private hire and bus dispatch operations, including driver allocations, route scheduling, and shift coordination across active services.
- Coordinated with drivers and customers regarding pickup times, delays, service updates, and last-minute operational changes during live shifts.
Senior Limo Dispatcher at Atlantic Worldwide (2024-01 – 2026-12)
- Led daily dispatch operations for airport, corporate, and VIP transportation services while coordinating 50–60 trips and high-volume inbound calls during peak shifts.
- Managed chauffeur coverage, airport delays, vehicle swaps, and affiliate coordination across multiple US markets to maintain smooth operations and on-time service.
Truck & Cargo Van Dispatcher at Primo Dispatch (2021-01 – 2025-12)
- Coordinated OTR truck and cargo van loads, including dispatch scheduling, pickup appointments, route planning, and delivery tracking.
- Managed communication with drivers, brokers, and shippers regarding ETAs, delays, load updates, and last-minute dispatch adjustments.
Dispatch Coordinator at Multiple US-based Limo & Car Services (2017-01 – 2024-12)
Multiple US-based Limo & Car Services, including: KLS Limousine Services, NJ Premier Car Service, Legendary Limousines, Limo Livery, Spectrum Limousine, Limos Long Island
- Provided remote dispatch and reservation management support for 20+ New York transportation companies handling airport transfers, corporate travel, and hourly charters.
- Coordinated nationwide affiliate coverage, resolved scheduling conflicts, and managed real-time trip operations during high-demand periods.